Jim Coleman Honda - Service Center

Professional, customer focused This was my first time at Jim Coleman and I was thrilled with the service from start to finish. I was referred by a friend and she was right. From the This was my first time at Jim Coleman and I was thrilled with the service from start to finish. I was referred by a friend and she was right. From the initial phone call to my check in with Purvis, to getting my rental car, and the cashier checking me out, everything was customer focused! Everyone was friendly and kind. That is always my priority and why I choose to have my car serviced the dealerships. I have been to several Honda dealerships and honestly I almost decided not to get another Honda after driving them for over 25 years because the service people have become so rude and act as if they are doing you a favor by servicing your car. I almost went with a Lexus since my family members say how great their service is, but I decided to stick with Honda because they last so long. Then I had such rude people again, so glad I moved to Columbia and my friend recommended Jim Coleman. EVERYONE is friendly and act as if they are happy to have your business. It makes me trust that they are doing what is right for my car. THANK YOU! More

Schedule C maintenance with additional requested items Maintenance times are never fun. I noticed that my healights seemed dim at night and thought I might need new bulbs. Turned out I just needed the cov Maintenance times are never fun. I noticed that my healights seemed dim at night and thought I might need new bulbs. Turned out I just needed the covers restored. Makes the car look like brand new! Excellent job, guys! More

Result of my last visit. I'm very happy with the service I've been provided. Tim Murray is knowlegible, friendly and nice person. It doesn't matter how busy he is he always fi I'm very happy with the service I've been provided. Tim Murray is knowlegible, friendly and nice person. It doesn't matter how busy he is he always find time to answer all the questions you ask and explain what is the problem. Thank you very much. More

good service Very friendly and professional services. He was very helpful and knowledgeable. I will recommend their services to my friends and co-workers. tha Very friendly and professional services. He was very helpful and knowledgeable. I will recommend their services to my friends and co-workers. thank you very much! Linda More

Fun :-) Purvis in the Service Department always takes a good care of me. He is friendly and knowledgeable. I have worked with him for the past 4 years and tru Purvis in the Service Department always takes a good care of me. He is friendly and knowledgeable. I have worked with him for the past 4 years and trust him to take care of my car 100%. More

Service Very friendly and professional. Recommended services that my car needed in addition to routine oil change. Informed me of the additional charges as Very friendly and professional. Recommended services that my car needed in addition to routine oil change. Informed me of the additional charges as the work progressed. More

Superior Service for an older vehicle Cliff in the Service Department did an excellent job of explaining the repairs that were needed and my available options. I have owned this vehicle f Cliff in the Service Department did an excellent job of explaining the repairs that were needed and my available options. I have owned this vehicle for nearly 14 years and I have always been confident that when I bring it to this service department that Cliff will make sure that it get exactly what it needs. My family has purchased four vehicles from this dealership because the cars are well made and the service department is superior to all of the others that I have used. More

Air Bag Recall Replacement Cliff Webb followed up with a phone call that the work was completed and complimentary maintenance inspection was done and feedback was provided on th Cliff Webb followed up with a phone call that the work was completed and complimentary maintenance inspection was done and feedback was provided on the status of the car. Cliff was courteous and professional and provided exceptional customer service as he has done in the past. More

Great Service I like bringing my car for service at Jim Coleman Honda. I always feel as though I am getting the royal treatment even though I am just a regular per I like bringing my car for service at Jim Coleman Honda. I always feel as though I am getting the royal treatment even though I am just a regular person. I brought my Pilot in for an oil change and Purvis Burke took care of me right away. Waiting at the dealership while they do maintenance is not bad either, it's actually quite relaxing. Thanks! More

Oil change $60 for an oil change is highway robbery. Asked if this was an error and was told there was no errror. Won't be back for an oil change. $60 for an oil change is highway robbery. Asked if this was an error and was told there was no errror. Won't be back for an oil change. More