Jim Coleman Honda - Service Center

Service From the 1st phone call to completion of service, Sam Wu took outstanding care of me. He was courteous, knowledgeable and thorough and provided exce From the 1st phone call to completion of service, Sam Wu took outstanding care of me. He was courteous, knowledgeable and thorough and provided excellent customer service. More

Service Review Always satisfied with the service. WOuld recommend the dealership and service to all Honda owners. Staff is always courteous and very attentive to our Always satisfied with the service. WOuld recommend the dealership and service to all Honda owners. Staff is always courteous and very attentive to our needs More

Great service Sam wu definitely went above and beyond to take care of me as a mom of 4 who can't be without a car. He was an exceptional service person. Will defini Sam wu definitely went above and beyond to take care of me as a mom of 4 who can't be without a car. He was an exceptional service person. Will definitely ask for him next time I go in. Thanks Sam More

DO NOT buy your Honda here I bought a brand new CRV that turned out to have a defective windshield. When they replaced the windshield they scratched the car, chipped the paint, I bought a brand new CRV that turned out to have a defective windshield. When they replaced the windshield they scratched the car, chipped the paint, got grease on the interior, left glass in the car, damaged the cowl top around the windshield and didn't seal it correctly. They tried to fix it by gluing the damaged cowl top to the windshield. They reseated the windshield, chipping it in the process. I made more than a dozen trips to the dealership trying to get them to make my new car right. They lied to me, didn't return my calls and made unkept promises to reimburse me for the damage to the car and my time. I bought a maintenance package which I never used the package and never will. I will never allow them to work on my car agin and I will never return to this dealership. They refused to refund the price of the maintenance package or to pay for the damage they did to my car. I still have a chips in the windshield and the chip in the paint covered with touch up paint. Buy your Honda at O'Donnells or any place but here. Not a reputable dealer. More

Jim Coleman The service representative, Sam, was amazing. He kept me informed 24/7 and explained everything in plain English. Very satisfied with all work, Both The service representative, Sam, was amazing. He kept me informed 24/7 and explained everything in plain English. Very satisfied with all work, Both Honda Pilots run perfectly. More

Great service I went in for a Honda recall. I received excellent service from setting my appointment all the way to picking up my car. I have no complaints at all I went in for a Honda recall. I received excellent service from setting my appointment all the way to picking up my car. I have no complaints at all. EVERYONE on the staff was friendly and helpful. More

Fast and Efficient Dropped my car off on a Sunday night when the service department was closed with a dead battery. Was back on the road by 10:00 the next morning. Dropped my car off on a Sunday night when the service department was closed with a dead battery. Was back on the road by 10:00 the next morning. More

Cliff Webb As has been the case numerous times before, received excellent service and honest advice from advisor Cliff Webb. Had an oil and filter change and ti As has been the case numerous times before, received excellent service and honest advice from advisor Cliff Webb. Had an oil and filter change and tire inspection. More

Great customer service Everyone I've encountered at this dealership, from the the asst. service mgr.( Mr. Purvis Burke) , the car rental lady and of course the cashier were Everyone I've encountered at this dealership, from the the asst. service mgr.( Mr. Purvis Burke) , the car rental lady and of course the cashier were very pleasant and professional. Mr. Burke kept me updated throughout the day on the status of my car. There was never any pressure for sales or service. Being provided with a rental car free of charge is definitely a big plus !!!! More

Purvis is great!!! Purvis provided excellent customer service. He throughly explained what my car needed and made recommendations to save on costs. I will always bring Purvis provided excellent customer service. He throughly explained what my car needed and made recommendations to save on costs. I will always bring my Civic to Jim Coleman! More