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Jim Coleman Honda

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.8
1,674 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,674 reviews

January 03, 2024

Mr Ravi was great in helping us pick a trim for a new HR. Highly recommend him More

by kdeshpande1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Jim Coleman Honda responded

Hi KD. Thank you so much for the 5 star review and for the nice words about Ravi. We hope you enjoy your new HR-V and of course, please let us know if we can assist you in the future.

January 03, 2024

He’s was super nice and was not pushy. I enjoyed his presence and I would recommend him for anyone in this area! More

by skcurry360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Jim Coleman Honda responded

Hi Skcurry. Thank you very much for the 5 star review and for the nice words about Ravi. We appreciate it. Please let us know if we can assist you in the future.

January 02, 2024

Wait time was too long. Had to wait the entire day. Came in at 7:30 and then informed it would take all day. More

by Retiredteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Jim Coleman Honda responded

Hi RetiredTeacher. Thank you for taking the time to provide a review about your experience in our service department. We appreciate the feedback as we are always trying to improve our processes. We apologize for the time it took to complete your service.

January 01, 2024

Excellent service on the front end and service department. Timely communication and friendly environment. Accurate wait times. More

by tpayne615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Jim Coleman Honda responded

Hi Tpayne. Thank you for the 5 star review about your experience in our service department. We certainly appreciate the feedback and of course, please let us know if we can assist you in the future.

December 28, 2023

This is the worst dealership ever I have ever experienced. I don’t recommend this place! More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Jim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Jim Coleman Honda responded

Hi Sarah. We are sorry to see that you had an apparent negative experience at our dealership. We would very much like to speak with you regarding this. When you have the time, please call our Feneral Manager, Aaron Veerothai. He can be reached at 443-535-0500. He very much looks forward to your call,

Jan 02, 2024 -

Sarah responded

I called this number, but no way to communicate with Mr. Aaron Veerothai.

Jan 02, 2024 -

Jim Coleman Honda responded

Thank you for sharing feedback about your experience at Jim Coleman Honda .We work hard to provide all customers with an exceptional experience and we sincerely apologize as it appears this did not occur. We greatly appreciate you taking our call and chatting with our General Manager Aaron Veerothai , allowing us the opportunity to address your concerns with the upmost care and work toward a resolution together. If you have any questions in the meantime, please contact our General Manager Aaron at aveerothai@jimcolemanauto.com . Again, thank you for your feedback and we look forward to speaking with you soon.

December 23, 2023

I came into this store last week and was immediately greeted by a sales associate his name was Khoa Nguyen very nice fellow. He immediately offered me coffee and asked how I was doing. That is always a More

by kakibui35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
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Jan 25, 2024 -

Jim Coleman Honda responded

Hi Kakibui. Thank you very much for the 5 star review about your purchase at Jim Coleman Honda. Our mission statement states that we treat each and every customer like an honored guest, in our home and we appreciate you pointing that out. Thanks again and we look forward to assisting you when you are ready.

December 16, 2023

This dealership is very professional, courteous and patient with its customers. We have always been comfortable with all of the staff at this location. More

by Kleewhite1b
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tavenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Jim Coleman Honda responded

Hi Kleenwhite. Thank you for the 5 star review. We certainly appreciate the feedback and of course, please let us know if we can assist you in the future.

December 13, 2023

They take of my car it is their own. I get high quality service at fair prices. I recommend Jim Coleman Honda's service center to any Honda owner. More

by Kaigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jim Coleman Honda responded

Hi Kaigh. Thanks very much for the 5 star review about our service department. We appreciate the recommendation. Please let us know if we can assist you in the future.

December 11, 2023

Sales or service Jim Coleman Honda has always been first rate. The service department has always been very responsive. More

by cjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jim Coleman Honda responded

Hi Cjohnson. Thanks so much for the 5 star review about your experience in our service department. Please let us know if we can assist you in the future.

December 07, 2023

Ravi, guide us to get the best car with best deal. Very helpful to us More

by rpandya
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jim Coleman Honda responded

Hi rpandya. THank you for the 5 star review about your purchase at Jim Coleman Honda and specifically with Ravi. Please let us know if we can assist you in the future.

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