Jim Coleman Honda

Impressed Highly recommend Jim Coleman Honda dealership. The staff is upbeat and positive. John Panetta, in Sales, sold me my Honda Odyssey Touring. He was ver Highly recommend Jim Coleman Honda dealership. The staff is upbeat and positive. John Panetta, in Sales, sold me my Honda Odyssey Touring. He was very professional and made sure I was 100% happy with my car from start to finish. Joe Proscia was very thorough with the paperwork involved, making the whole transaction easy. In the Service department, Dean Zanti, went out of his way with a couple requests I had on my car. The experience was pleasant the whole way through. More

They've got a customer for life This dealership came highly recommended to me by 3 coworkers. The salesman (Kean) and his team worked with me and my bad credit and I ended up driving This dealership came highly recommended to me by 3 coworkers. The salesman (Kean) and his team worked with me and my bad credit and I ended up driving away with the vehicle I had wanted for a while! The staff there was so courteous and helpful. I would definitely recommend Kean and his team to anyone. More

Above and beyond customer service This is by far the best dealership ever. Scott, Jeff, and Joshua Jones were very helpful. I felt like I was a family member of these guys. I had a bad This is by far the best dealership ever. Scott, Jeff, and Joshua Jones were very helpful. I felt like I was a family member of these guys. I had a bad experience with two previous car dealers and these guys made it so easy for me when I came here to purchase my vehicle. I highly recommend Jim Coleman Dealership if you're looking for any car. More

Great Service As a first time customer to Jim Coleman Honda, I had the pleasure of being helped and assisted by Kean Thompson. He listened to what I wanted and went As a first time customer to Jim Coleman Honda, I had the pleasure of being helped and assisted by Kean Thompson. He listened to what I wanted and went the extra mile to meet my requirements. Kean was very professional, knowledgeable and showed that he cared. At the end of the process, I left there happy and satisfied with my purchase and my experience. A big thanks to Kean for all of his assistance. I will highly recommend him to friends and family!! A. Houston More

Great Service, smooth financing process!!! We were tended to by Kean Thompson ay the dealership, and he made the process so smooth for my wife and I. This is our fourth experience together, and We were tended to by Kean Thompson ay the dealership, and he made the process so smooth for my wife and I. This is our fourth experience together, and each finance department usually tries to get you to spend more than you planned on, but our experience here was totally different, and it cut back the processing time drastically, and we left very happy with a practically new car! Will definitely be back in the future, and have already started recommending Kean to our family and friends! More

Exceptional Richard is an exceptional sales person. He is straight forward, professional, knowledgeable, and personable. He actually enjoyed sharing his knowled Richard is an exceptional sales person. He is straight forward, professional, knowledgeable, and personable. He actually enjoyed sharing his knowledge about the Honda. I appreciate dealing with a person who took the time to learn about the product and took the time to prepare an impressive, concise, presentation. Richard always encouraged me to ask questions. More

Great car buying experience!! Jim Coleman Honda was the most organized, professional, and friendly car dealership I have ever dealt with. I told them what I wanted and what I wante Jim Coleman Honda was the most organized, professional, and friendly car dealership I have ever dealt with. I told them what I wanted and what I wanted to pay and they provided me with exactly what I asked for. Dion was beyond helpful with getting me into the vehicle fast. He worked around my schedule and were very accommodating with my needs. The price was very reasonable, and I'm super satisfied with my experience at Jim Coleman Honda and would definitely recommend someone in search of a vehicle go visit Dion and Patrick in finance! More

No sale but outstanding experience I cannot rate Jim Coleman Honda highly enough. My search for a used Odyssey Touring took me way out of my neighborhood, and they had a car that was I cannot rate Jim Coleman Honda highly enough. My search for a used Odyssey Touring took me way out of my neighborhood, and they had a car that was very close to what I was looking for. In the end, however, it was not the one. Before I reached that conclusion, however, I had a lot of interaction with John Panetta. He and Scott did everything they could to get me the information I was looking for both in terms of the car they had and working on financing a trade. BEST INTERACTION I HAVE EVER HAD WITH AN AUTO DEALER! More

Great Service I arrived at the dealership around 8:45 PM to browse available used cars. I ended up purchasing a new Honda Civic as the dealership offered great insi I arrived at the dealership around 8:45 PM to browse available used cars. I ended up purchasing a new Honda Civic as the dealership offered great insight and prices. I didn't feel pressured to make a quick decision/purchase as I have in the past at other car dealerships. I was comfortable throughout the entire purchasing process. The staff even stayed late to make sure all the details were correct and I left the lot at 1AM as a happy customer. More

complaints resolved, service performed well I arrived at 8:30am for a service appointment to have a third party trailer hitch installed on my vehicle. Dean made it sound like he was personally d I arrived at 8:30am for a service appointment to have a third party trailer hitch installed on my vehicle. Dean made it sound like he was personally doing me a favor by installing it, even though I had gotten approval from the dealership management for the work to be done. He talked down to me and was unpleasant. When I mentioned I would be waiting for my car, he told me how busy the service department was before memorial day, so it might be more than half the day before they were done. I mentioned that I had an appointment, I was not a walk-in, so this work should not have been unexpected. Dean was argumentative and disrespectful. At 10am, I was still waiting to find out if my work would be performed that day. The service director and a sales manager had to get involved before this issue could be resolved. In the end, the installation took less than an hour. I'm rethinking if I want to use this service department again based on one bad employee. Dean definitely needs some additional training in dealing with customers. Update: Tim Murray called me afterwards to help resolve my complaints. The truth is that the stars knocked off in this review were solely attributable to Dean's mishandling of my service. The entire rest of the service team and sales team are exceptional here at Jim Coleman. I will be sending referrals their way. More