Jim Coleman Honda

Greatful and Blessed Spoke to Kean over the phone feeling a little discouraged of purchasing a car because of my credit. Once I got off the phone talking to Kean he gave m Spoke to Kean over the phone feeling a little discouraged of purchasing a car because of my credit. Once I got off the phone talking to Kean he gave me the encouragement I needed to move on with the process. I went out to dealership and was in and out. He had everything already done for me to sit with Rick to fill out and sign. More

Richard Berger knows vehicles Richard was a pleasure to deal with, however the vehicle I purchased needed a bumper repaired. I was assuming the repair would be made before I took o Richard was a pleasure to deal with, however the vehicle I purchased needed a bumper repaired. I was assuming the repair would be made before I took ownership. During the purchase process I was informed that I have to bring it back at a later date.this surprise is a little disappointing.Richard is very knowledgeable and easy to talk to, I would recommend others to seek him out. More

Very helpful folks went here based on my friends reco. It was a hassle free experience and would absolutely recommend to anyone who is looking for new car. went here based on my friends reco. It was a hassle free experience and would absolutely recommend to anyone who is looking for new car. More

Great Experience We just purchased a Honda Civic from Jim Coleman Honda . Our Saleman Kenneth Williams was really great! I will recommend Ken and Jim Coleman Honda to We just purchased a Honda Civic from Jim Coleman Honda . Our Saleman Kenneth Williams was really great! I will recommend Ken and Jim Coleman Honda to my friends. More

Great Car Buying Experience !! We recently bought our car from Jim Coleman and are very satisfied with the whole car buying experience. We worked with Ravi Gowda and his colleagues We recently bought our car from Jim Coleman and are very satisfied with the whole car buying experience. We worked with Ravi Gowda and his colleagues who were very friendly and professional. The dealership was responsive to our questions/ requests and provided us with all the information that made our decisons easy. The customer service was outstanding and I would highly recommend the dealership if you are looking for a car. More

Management at this dealership has horrible customer service I bought a new 2015 Honda Pilot from this dealership on 6/27/15. On 7/2/15 on my way to work, it stopped while driving and wouldn't start. The vehic I bought a new 2015 Honda Pilot from this dealership on 6/27/15. On 7/2/15 on my way to work, it stopped while driving and wouldn't start. The vehicle was unable to be jump started as well. I had it towed back to the dealership. I received a phone call from the service center letting me know they received the vehicle and that most likely the issue was die to bad fuel and asked me where I bought the fuel from for this vehicle. I mentioned to them they should look up my account because I only had the vehicle for a couple of days before this happened and I was using the same tank of gas that I was provided with when I bought the vehicle. So if it's bad fuel, it came from the dealership. It turns out that the engine was blown and the timing belt was chipped in pieces. This was within the first 7 days of purchasing the new vehicle. I explained that I didn't want the vehicle and who do I need to talk to about getting a replacement 2015 Honda Pilot. I was informed that Kevin Cohan (Co-Owner), was the only person that I could speak with about the issue. I went ahead and emailed the Sales Manager, Ray Fenster on 7/3 in regards to obtaining a replacement 2015 Pilot so he could start checking the inventory or seeing if one could be transferred to the dealership. If they weren't going to replace it then I wanted my trade-in vehicle back and that I would gladly take my business elsewhere. My husband left a voicemail for Mr. Cohan. The next day my husband popped in and asked to speak with Mr. Cohan. Mr. Cohan wouldn't come out of his office. As of a week later, we have had no phone calls or a response from either Ray or Kevin. I picked up the fixed Pilot the evening of 7/10/15. On Monday, 7/13/15, I had an email from Ray. Stating that "I apologize for your poor treatment but it is my understanding that Honda provided a new engine and you pick up the Pilot." Really? Is this guy serious? Is this a professional way to respond to a customer? Is this customer service at all? The only reason I have received a response from him is because I opened a case with BBB and Corporate Honda. If you plan to go to this dealership, do yourself a favor and do further research. There are various websites with a substantial amount of customers having issues with this dealership. Do not do business with this dealership. You are better off going to one of the other 7 Honda dealerships in the area. The managers at this dealership have the worst customer service skills I have ever come across. More

Awesome Delalership My car buying experiencing was great, everyone was very nice and pleasant. I would definitely recommend my friends and family to buy from this dealers My car buying experiencing was great, everyone was very nice and pleasant. I would definitely recommend my friends and family to buy from this dealership. More

Good used car! Just bought a Honda Accord from Jim Coleman Honda in Columbia. Good experience. Happy to recommend! Willing to work with me on the price some. Just bought a Honda Accord from Jim Coleman Honda in Columbia. Good experience. Happy to recommend! Willing to work with me on the price some. More

The JC Experience Richard Berger made himself available and shared his extensive knowledge about Honda cars during our visit to the dealership. If you want a seasoned p Richard Berger made himself available and shared his extensive knowledge about Honda cars during our visit to the dealership. If you want a seasoned professional who cares about whether you are satisfied, I would recommend asking for Richard Berger at JC Honda. More

Excellent Service!! I had a great experience purchasing my first new vehicle! The staff at Jim Coleman Honda made my purchase seem like a breeze! I would highly reccomend I had a great experience purchasing my first new vehicle! The staff at Jim Coleman Honda made my purchase seem like a breeze! I would highly reccomend this dealership! More