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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

October 26, 2015

New Honda CRV-Best Sales Person Ever! Very customer focused group! Looked at 2015 CRV at different dealership and was not given HALF the information about the vehicle. By far the best sa More

by BrianS-123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Berger, Dawn Burger
Oct 28, 2015 -

Jim Coleman Honda responded

Hi Brian! We're ecstatic to hear our knowledgeable staff were able to provide you with such exceptional service during your visit. Richard really knows his stuff and strives to make sure each one of our guest feels they are making informed decisions about their automotive needs. Please don't hesitate to stop in for any service you require in the future, we would be thrilled to have you back! Have a great day!

October 26, 2015

Professional Service Mr. Murray is an excellent rep. Tim Murray calls and sends text updates during service visits. He thoroughly explains what needs done and why. Highly More

by martykapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Jim Coleman Honda responded

At Jim Coleman Honda, we like to make sure our customers are always aware of what's being done during service visits. Calls and texts are the least we can do to keep you up-to-date on work that needs to be done and why. Thanks for taking the time to share your experience!

October 22, 2015

Friendly & Easy Nice staff very accommodating, service person explained everything but also listened to what I had to say in regards to my car answering all questions More

by Steveg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us with such positive feedback! Our service department is an amazing crew of knowledgeable and attentive staff and we're delighted to hear they provided you with such personable service during your visit! Don't be a stranger, we would love to assist you with any future car maintenance you may require here at Jim Coleman Honda. Have a wonderful day!

October 21, 2015

Convenience with a Smile When I arrived at the dealerships service department I was greeted with a warm welcome and a wealth of knowledge about me vehicle. I received fast and More

by miltondarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Thank you so much for the wonderful review! The staff in our service department are an amazing crew and definitely know their stuff when it comes to automotive repair and upkeep! We're delighted to hear they provided you with a warm greeting and shared their expertise with you during your visit! If your ever require assistance with your vehicle in the future, please don't hesitate to stop by Jim Coleman Honda! We would love to see you again! Have a great day!

October 19, 2015

Very pleased with the service. After a poor experience at another local Honda dealer earlier in the day, I came to Coleman Honda and had the polar opposite experience. All the sales More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohammad Nadeem
Oct 22, 2015 -

Jim Coleman Honda responded

Hi Brad! Thank you for leaving us such a detailed review! We are sorry to hear that you had such an awful experience elsewhere but delighted that our attentive staff were able to turn this into a positive experience for you! Purchasing a car can be intimidating but it doesn't have to be at Jim Coleman and we strive to make it so! Please think of us in the future for your automotive needs, we would love to see you back again! Take care Brad and have a wonderful day!

October 07, 2015

Great and friendly service Terrific service in a friendly atmosphere - as always. Appointment was easy to make and the service was efficient and got the job done in a timely ma More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for your wonderful feedback! At Jim Coleman Honda we want to create a positive and memorable experience for each one of our guests and we are delighted to hear our service team is doing such a great job!

October 05, 2015

Great service Been working with Cliff Webb for over 13 years. Always on top of things and car is ready when promised. Very helpful and keeps our cars in great shape More

by hondagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Thanks for that great review! We're happy to her that Cliff is always there for you, and continues to impress our loyal clients. Our staff at Jim Coleman Honda look forward to hearing from you again - take care!

October 01, 2015

I do not understand this question. Jacky always handles my car concerns with professionalism and a smile. She explains everything to me and I do not feel that she is upsetting me. More

by Antoinette Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky
Oct 22, 2015 -

Jim Coleman Honda responded

Thank you for giving us that great review - we'll be sure to pass the kind word to her! We hope to hear from you again, have a wonderful day.

October 01, 2015

Service Quick, friendly service. It turned out they didn't have one part so they did what they could and I was in and out in 10 min when the other part came i More

by Stacie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 26, 2015 -

Jim Coleman Honda responded

Thanks for the review. We apologize for not having the part in when you first came in, but we're glad that you still enjoyed your service. We were more than happy to help you quickly once the part came in.

September 18, 2015

Superb buying experience Theo Vamos, my salesman at Coleman Honda, made buying our recent CRV the best auto buying experience I have had in over 35 Years! He went the extra mi More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Vamos
Oct 22, 2015 -

Jim Coleman Honda responded

What a fantastic review, thank you! Our staff at Jim Coleman Honda are pleased to hear that Theo went the extra mile for you to get you the car you deserve. We hope you love your new Honda, and we look forward to seeing you again! Take care.

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