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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

November 17, 2015

Bought a new car. Sam was personable and knowledgeable. He answered all of our questions thoroughly. When we picked up the car he went through everything again and ma More

by chrisandmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 18, 2015 -

Jim Coleman Honda responded

Thank you for taking the time to leave us such positive feedback. We're absolutely pleased you experienced such knowledgeable and efficient service with Sam during your visit to our dealership and found a car to suit your needs and lifestyle. It is our highest priority to ensure our guests feel both informed and confident choosing a vehicle and that they have received the greatest value possible through our dealership. Please don't hesitate to come see us for any of your future automotive needs, we will be happy to help! Have a great day!

November 14, 2015

Buying a new car Excellent customer service..... I felt like everyone really was trying to help me get the best options for me. The process went quickly and smoothly. More

by Jmb616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Burger, Kean Thompson, Lonnie Mazza
Nov 16, 2015 -

Jim Coleman Honda responded

Hi there! At Jim Coleman Honda, we always work as a team to help provide our customers with the best quick, efficient service possible, and it was our pleasure to be able to help you get all of the best options you wanted. We appreciate you taking the time to leave us a 5-star review and if you need anything else, don't hesitate to give us a call!

November 07, 2015

Knowledgable, efficient, helpful What more could you ask for?! Josh made buying a used car a fun adventure for my 1.5 year old son and me. I'm sure I got persuaded into a few extras, More

by klineCN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
Nov 09, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for the wonderful review! We're so happy you enjoyed your visit to Jim Coleman Honda and our knowledgeable sales staff turned your purchase into an exciting adventure for you and your son! Josh is a terribly dedicated fellow and really loves to go above and beyond for our guests. Please don't hesitate to stop by in the future for any of your automotive needs, we would love to have you and your son back for a visit! Take care and drive safe!

November 07, 2015

Everything included - Even the Halloween Costume Good deal, responsive salesman- Sam Chads. It did take a bit of time to finish the paperwork for this Halloween day sale. However, the dealership su More

by Civic Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Jim Coleman Honda responded

Thank you greatly for the amazing review! We're absolutely delighted you have chosen Jim Coleman Honda on several occasions to provide you and your family with a reliable vehicle. We apologize however, for the wait you encountered whilst finalizing our paperwork. We do try our best to ensure our guests are treated to prompt, efficient service. Thank goodness your daughter was able to begin trick-or-treating before it got too late in the evening and I can only assume she was the most adorable Honda Mechanic to grace our fair city! Don't hesitate to stop in for any of your automotive needs. Take care and have a wonderful day!

November 06, 2015

Professional, impeccable and courteous. Thanks again Josh. A prompt greeting, your attentiveness to my concerns and patience through out the process. The Jim Coleman team followed up after More

by Bobbyd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
Nov 09, 2015 -

Jim Coleman Honda responded

Thank you so much for your wonderful and detailed review! We're so pleased to hear you had such a positive experience at our dealership! Our entire team is committed to providing knowledgeable, pressure-free assistance to our guests and Joshua is no exception! Your happiness is our happiness and we want each and every customer to leave feeling not only satisfied, but absolutely thrilled with the purchase they have made. Should you require automotive assistance in the future, please don't hesitate to stop by. We would love to see you again!

November 05, 2015

Friendly, helpful, good outcome Paul Won was not pushy but was receptive to our interests and needs. While we had a slight misunderstanding, he worked really hard to ultimately "mak More

by Two Old Fogies Buy A Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Won was our salesperson (thank you, Paul!) His General Manager was quite helpful and we also appreciate Joe/Finance for the overtime he put in on our account!
Nov 09, 2015 -

Jim Coleman Honda responded

Hi there! Thank you so much for the fantastic review! We're delighted to hear our staff provided a relaxed and knowledgeable atmosphere for you on your most recent visit and Paul helped you make a satisfactory purchase for your lovely new CR-V! Please keep us in mind if you ever require automotive assistance in the future. We would love to see you again! Take care and have a great day!

November 03, 2015

Schedule A Maintenance I arrived early and Cliff s said it was not a problem. He explained the service and the approximate amount because of the Presidents Club discount. More

by Busy7930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us such a wonderful five star review! We at Jim Coleman Honda are quite proud of our service technicians knowledge and ability to estimate accurate service times for our guests. We're thrilled to hear they were able to complete your vehicles reparations earlier than anticipated and ensured the convenience of your visit by inviting you straight into the service bay. Please don't hesitate to come back and see us for any automotive maintenance you might require in the future. We would love to see you again!

November 03, 2015

Airbag Replacement Everyone was friendly and the service department is efficient. I was notified when the vehicle was ready. The length of service was as predicted whe More

by honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Jim Coleman Honda responded

Thank you so much for the amazing five star feedback! We're absolutely thrilled your experience with our service department was exceptional and you enjoyed prompt, dynamic service! Our techs strive to respect our guests schedules by providing the most accurate completion times possible and the curbside service is Jim Coleman's way of saying, thank you for choosing us to care for your vehicle! Please don't hesitate to think of us if you ever require maintenance in the future, we would love to have you back! Have a great day!

November 02, 2015

Fantastic! As the title reads I had a fantastic experience. from the sales person through his manger and the finance office.. Everyone treated us with respect an More

by MFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus, and everyone else, Dion Calloway
Nov 04, 2015 -

Jim Coleman Honda responded

Thank you so much for the glowing five star review! We're absolutely thrilled to hear your experience at Jim Coleman Honda was so exceptional and our staff treated you courteously and with honest respect. That's how it should be when purchasing a vehicle, as it is a large investment and can be a stressful endeavor if met with rude or pressuring agents. We believe our guests know what they are looking for so we will never tell them what they 'should' purchase but instead help them to make a knowledgeable decision that suits their lifestyle and preferences the best. We would love to have you stop in again any time! Take care and have a wonderful day!

November 01, 2015

Outstanding and quick I indicated my concern to the service advisor, he listened, and did not come back with scads of other problems with the car as had been my experience. More

by hootie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 04, 2015 -

Jim Coleman Honda responded

Thank you so much for your wonderful review! Our service technicians strive to create a knowledgeable, no-pressure atmosphere for our guests to feel comfortable bringing their vehicles and our diagnosis will always be straightforward with no unnecessary extras or hidden issues. We're delighted you had a pleasant experience at Jim Coleman Honda and hope you will think of us for your automotive needs in the future. Take care and drive safe!

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