Jim Coleman Honda

Joshua Jones saved my business with Jim Coleman Honda My first experience when I called last Thursday evening was not good, that sales rep said he would call me back in 15 minutes and that never happened. My first experience when I called last Thursday evening was not good, that sales rep said he would call me back in 15 minutes and that never happened. I just so happened to call back Friday morning and got Joshua Jones! What an amazing salesman, I told him what happened and he apologize, I expressed I didn't want to work with the other salesperson, Joshua answered all my questions I had about the vehicle I saw on line while I as on the phone, at the point I only wanted to work with him. I ask if it was ok to come and look at the vehicle and test drive. I advised him I would be there around 1 during my lunch break- needless to say, I drove off the lot with my 2013 535I BMW!!!!! Joshua made my process so easy, he was absolutely a pleasure to work with! I can't thank you enough Joshua for the wonderful experience! More

very pleasant, honest, and professional. I recently bought a new vw car and had buyers remorse. Decided I wanted a Honda vehicle and went to Jim Coleman Honda in Clarksville, MD where I met I recently bought a new vw car and had buyers remorse. Decided I wanted a Honda vehicle and went to Jim Coleman Honda in Clarksville, MD where I met Hamed Qader who went over and beyond to get me out of the situation I was in and into the car I wanted. He took his time and made sure I was taken care of. The staff was also very helpful. I would recommend this dealership to anyone in the surrounding areas looking for a Honda and a great no hassle experience. More

Dream Car Today I am very bless with awesome sales person. He was wonderful very helpful in got me great deal on my dream car he also kept my 9 yr old son busy Today I am very bless with awesome sales person. He was wonderful very helpful in got me great deal on my dream car he also kept my 9 yr old son busy as we were waiting for the paper work. I will come back to see him again very nice gentleman. Thank you More

Perfect experience Our salesperson was wonderful. The whole experience went very smoothly we we in and out of the dealership in no time with a brand new car at exactly t Our salesperson was wonderful. The whole experience went very smoothly we we in and out of the dealership in no time with a brand new car at exactly the price we asked to pay. More

Friendly staff kept me informed I opted to wait for service to be completed rather than have the shuttle take me to work. Waiting area is comfortable and I was able to connect my lap I opted to wait for service to be completed rather than have the shuttle take me to work. Waiting area is comfortable and I was able to connect my laptop to the dealer's wireless network and accomplish quite a bit of work while I waited. The service representative had my car washed and vacuumed after the service was finished. More

Best salesperson Sam Chads continues to provide great service. We have purchased numerous vehicles from Sam and have never been disappointed with his professionalism. Sam Chads continues to provide great service. We have purchased numerous vehicles from Sam and have never been disappointed with his professionalism. Will be back again. More

Exceeded my expectations! This is the 6th dealership and 2nd referral I had been to. I'm 21 years young with no credit and constantly got denied or payments that was not in my This is the 6th dealership and 2nd referral I had been to. I'm 21 years young with no credit and constantly got denied or payments that was not in my range. Kean came to my rescue! Not only did he get me approved but he also got my payments in my range and was very patience with me. Never did I feel I was taken advantage of, or pressured in the entire process. No doubt I would refer anyone to him and return to him. Thank you again! More

Exceptional service. Thank you Kean Kean Thompson was very professional, and patient with me. I originally did not know what I wanted,but Kean was great in recommending certain models to Kean Thompson was very professional, and patient with me. I originally did not know what I wanted,but Kean was great in recommending certain models to me. When I went to purchase in the morning I was in a rush since I had to be at work in the afternoon. Kean reassured me I would be in and out and he was a man of his word. All promises he delivered. Being a woman looking for a car I am always weary of being taken advantage of from not knowing, but Kean was very honest and trustworthy something I really appreciated. Kean is one of the best car salesman I have ever encountered and I highly recommend. Thank you so much kean! More

Patient and honest I was having a difficult couple of weeks with my car being totaled. I was so stressed I had my car for only seven months. So attempting to find the sa I was having a difficult couple of weeks with my car being totaled. I was so stressed I had my car for only seven months. So attempting to find the same car was difficult. I came to this dealership to meet with Mr. Kean Thompson. This meeting was a great one because he was very patient with me. Even though I was not because of everything I have been through. Mr. Kean continued to be very professional with me and reassuring me that it's going to be okay. I was so overwhelmed with looking for a car. Mr. Kean was patient, efficient, knowledgeable, and last but not least very welcoming. Thank you for making this time for me a walk in the park. Thank you More

Poor Customer Service My service advisor tried to keep my mouth shut when I was trying to explain my service appointment. Her way of apologizing was not sincere. Very disr My service advisor tried to keep my mouth shut when I was trying to explain my service appointment. Her way of apologizing was not sincere. Very disrespectful! More