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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

June 28, 2016

Fantastic place, great customer service! This dealership was top notch! Kean went above and beyond to make sure I purchased the car that I wanted and would be most comfortable with. Kean prov More

by Dane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson, Kean Thompson
Jun 29, 2016 -

Jim Coleman Honda responded

We were so happy to read your review, Dane. It sure sounds like Kean earned those 5-stars! He really is a hard worker, and we're glad he was able to find you the perfect car, provide you with helpful advice, and make the sales process as painless as possible. We will be sure to pass along all of your kind words to him. Thanks again - Kean, Kevin, and the rest of the staff at Jim Coleman Honda look forward to your next visit and hope you're enjoying your new Honda Accord!

June 26, 2016

Great car buying experience! I just bought a new Honda Accord from Jim Coleman Honda and Kean was very helpful with my car buying experience. He was very knowledgeable and took t More

by Postell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
Jun 28, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to share your experience with us. All of our staff at Jim Coleman Honda are knowledgeable about our vehicles, and we make sure they take the time to help you through every step of the process to ensure you're comfortable the whole way through. Kean is great at what he does, and is always exceptionally helpful, and we're glad to hear that he made your car buying experience a truly great one. We appreciate the recommendation, and don't hesitate to give us a call if there's anything else you need.

June 25, 2016

Good looking out! Kean Thompson and I met in April and I explained that my husband and I were looking for another car for our youngest son. I also explained that we wo More

by Rebecca Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cohan, Kean Thompson
Jun 28, 2016 -

Jim Coleman Honda responded

We appreciate you taking the time to share your car-buying story with us, Rebecca. At Jim Coleman Honda, all of our staff looks out for our customers and makes sure they help the client with their requirements. Whether it's someone looking for a vehicle that day, or for one in the future, we'll always make sure our customers are aware of the best options and help them throughout the whole process. Thanks for the review and for choosing Jim Coleman Honda, we hope you enjoy the 2010 Accord LX!

June 18, 2016

I always receive excellant service from Jim Coleman Honda WE have 3 Hondas and have been dealing with Cliff Webb for 15 years. He always give an honest assessment of what work needs to be done and we don't h More

by Clarksvillebarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to leave us a review. Cliff is a great employee and we're glad to have him as a part of our team. At Jim Coleman Honda, we are always honest and upfront with our customers, so they know exactly what work needs to be done and they don't have to make multiple visits. We're glad to hear that you appreciate that honesty and the work we do for you. Give us a call when one of your vehicles is in need of service, we'll always be more than happy to help. Until then, take care!

June 18, 2016

Oil change and other work Great job! Needed alignment and oil change and took care of a few other items all done in a timely manner! It was a very easy process More

by Kmcd419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2016 -

Jim Coleman Honda responded

Thanks for choosing Jim Coleman Honda, and for sharing your experience with us. It is always our goal to ensure that our customers get their vehicle serviced properly and in a timely fashion, so they can get back on the road safely. We're glad to hear that you enjoyed the process, and it went very smoothly for you. If you are ever in need of any other service, don't hesitate to give us a call!

June 15, 2016

Exceptional Service!! Joshua Jones provided me exceptional service and was able to answer all of my questions pertaining to the functionality of my new vehicle (Honda Accor More

by Taneika L Herman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Jones
Jun 17, 2016 -

Jim Coleman Honda responded

Hello and thank you for taking the time to leave us this great review. We'll be sure to pass along your kind words to Joshua as he proves that he is part of a dedicated team that wants all of our clients to drive the perfect vehicle. We hope to hear from you again. From the team at Jim Coleman Honda; we wish for you to have a wonderful weekend.

June 13, 2016

Really upset with this dealer and especially with this guy.. This dealer made me a fool.. I never recommend this guy for any of my friend. please make sure to ask below $6,000 what ever price they say. They make More

by hondacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammad Nadeem
Jun 29, 2016 -

Jim Coleman Honda responded

Hi there, thanks for taking the time to share your concerns. We sincerely apologize that your experience with us was not an enjoyable one. It is always our goal to help our customers find the right vehicle at a price they can afford, not to try and scare them into buying a vehicle. We will be looking into this issue further for you and would like additional information. If there's anything else you can provide for us, please feel free to reach out to Kevin via email at kcohan@jimcolemanauto.com. We look forward to hearing from you.

June 12, 2016

My needs were met Kean Thompson was an excellent sales person. He listened and he performed to my specific requests. Thank you Kean. If anyone asks I will definitely re More

by Jan Goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in Finance, Kean Thompson
Jun 15, 2016 -

Jim Coleman Honda responded

Hi Jan, thanks for your positive feedback. We agree that Kean is great at what he does, and we don't know what we would do without him. Our staff always listen to our customers because finding the perfect vehicle for their needs is of utmost importance. Jim Coleman Honda appreciates your recommendation and we hope to hear form you again. Have a wonderful day!

June 08, 2016

Service Advisor (Cliff Webb). Been using him for 16+ yea I trust the service department and Cliff Webb. Cliff always has a great attitude. Richard (shuttle) is also awesome, friendly, and with a great atti More

by Fiume Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, your Shuttle driver
Jun 09, 2016 -

Jim Coleman Honda responded

That is fantastic to hear! We will be sure to pass along your kind words to Cliff as he certainly deserves to hear that he continues to provide our valued clients exceptional service! Our team hopes to hear from you again. Take care, and have a wonderful day!

June 08, 2016

Outstanding Representation Over Memorial Day weekend I began a search for two vehicles. One for my daughter and another for my wife.I knew that a Civic was the right choice for More

by John Hayes
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
Jun 09, 2016 -

Jim Coleman Honda responded

What an amazing review, thank you sharing your story with us! Our team loves hearing from our clients, and we are delighted that you were impressed with Kean; we'll be sure to pass along your kind words to him. We feel that helping clients find the car perfect for their needs is our top priority. Thank you for trusting our team, and we hope your wife and daughter love their new cars. Take care and have a wonderful day.

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