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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

July 12, 2016

Dion for President! I was worried about car shopping, as it can be stressful, however Dion made this experience fun. He was extremely likable and easy to get along with. More

by DevenPirro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Calloway
Jul 13, 2016 -

Jim Coleman Honda responded

Hello and thank you for sharing your experience with us! We'll be sure to pass along your kind words to Dion, as he certainly deserves to know what a wonderful job he did with helping you. We hope you think of us again when you consider to upgrade to a Pilot. Take care and have a wonderful day!

July 11, 2016

Promises made, none kept If you get an online quote, you only get a teaser, not a price guarantee. Eat before you go there, that will keep you hungry and thirsty while they More

by Mastersarge
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Victor
Jul 27, 2016 -

Jim Coleman Honda responded

Thank you for bringing these issues to our attention. It is never our intent to mislead any of our customers with our online quote, but provide them with an estimate on a vehicle from our dealership for when they decide to visit us. We do not force any extra features or options on our customers, but provide them with the information necessary in the event that they want any extra features or protection. We apologize if this came across differently to you, or made your experience with us a bad one. It is always our intent to provide our customers with an easy, stress-free car buying experience where they can find a vehicle that is right for them, at a price they can afford. We do apologize for your experience being any less than this, and if you want to discuss any of these issues further, please feel free to reach out to Ray at rfenster@jimcolemanauto.com. Our customers' concerns are always important to us and we appreciate the feedback, as it will help make our business better and prevent issues like this in the future.

July 06, 2016

Excellent service I want to thank Kean Thompson at Jim Colemans Honda. He was an excellent salesman and got me in a vehicle that i was satisfied with. More

by Erika Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
Jul 08, 2016 -

Jim Coleman Honda responded

Thank you for choosing Jim Coleman Honda and for taking the time to leave us a review, Erika. Kean is always great, and helps our customers find exactly what they're looking for. We're glad to hear that you're satisfied with your purchase, and we'll be sure to pass on your kind words to him. Thanks again, have a great day!

July 05, 2016

Excellent customer service Came in to Jim Coleman Honda to purchase a used vehicle and met Kean. Had a wonderful car buying experience and received an awesome vehicle. Thanks s More

by Erika D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kean Thompson
Jul 05, 2016 -

Jim Coleman Honda responded

Thank you for your recommendations, Erika. We are happy to hear that Kean was able to help you find the vehicle that best suits your wants and needs. It was our pleasure to accommodate you throughout your experience, and we would do it again! We appreciate you and your business. Take care and enjoy your new vehicle.

July 02, 2016

Great Service - Always Over the years Jim Coleman Honda has always, and consistently, provided truly outstanding service from helping manage what needs to be done, helping k More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Jul 05, 2016 -

Jim Coleman Honda responded

Jim Coleman Honda thanks you for your support. We love to hear from our customers who receive superior customer care from our staff time after time. Our Service Department team is always happy to make our customers lives a little bit easier. Have a great day!

July 02, 2016

Recent Service at Jim Coleman Honda I called and made an appointment to have my engine oil and filter changed. I also requested an inspection of my AC system to be sure there is adequat More

by Bruce123
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Jim Coleman Honda responded

Thank you for your review, Bruce. It sounds like our Service Department turned out another satisfied customer. Jim Coleman Honda lives by fast and efficient service, so we don't have to keep our customers waiting. We look forward to seeing you again at your next service. Take care.

July 01, 2016

Easy going atmosphere, great customer service We worked with Kean Thompson, he was a great salesman and worked with us through our many questions and car buying process. I felt Kean definitely had More

by ColumbiaCustomer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kean Thompson
Jul 04, 2016 -

Jim Coleman Honda responded

Thanks for your review of Jim Coleman Honda! We're happy to hear that your buying process went smoothly and that you are happy with the level of service our staff provided you! You can count on us to always have your best interest in mind, whether it be buying a new vehicle or bringing your existing one into the repair shop. Take care, and thank you again for this wonderful review!

June 30, 2016

6/28 Service Visit Always in quickly, get updates on what's needed, generally friendly & Purvis is great! He's my go-to service guy :) More

by steph43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2016 -

Jim Coleman Honda responded

Hi Steph, thank you for your review! We always love to hear about our customers' positive experiences with anyone from the Jim Coleman Honda team. Thank you for your loyalty, and we look forward to assisting you again!

June 30, 2016

No title I had a very good service experience at Coleman Honda with my 2010 Fit, from the phone call to make the service appointment until I drove away from th More

by Clarksville customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, service advisor
Jul 04, 2016 -

Jim Coleman Honda responded

Thank you for the review! We're glad your experience at our dealership was pleasant. Here at Jim Coleman Honda, you can expect the same great service with each of our knowledgeable staff members every single time you come in. Thank you for choosing us to serve you, we truly appreciate it!

June 28, 2016

Great service - as always Many thanks! The hard working service department folks have the entire auto care process down to a fine art from start to finish. No hitches, no hiccu More

by wdveazey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Jim Coleman Honda responded

Many thanks to you for your gushing review of Jim Coleman Honda! Our service department truly is hard working and definitely amazing at what they do. They all work hard to provide service experiences free of any hitches, hiccups, or problems, and we're glad they could do this for you! Thanks again; Kevin and the rest of the staff will see you soon!

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