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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

September 08, 2016

Fast, courteous, and accomodating. Fast service. Took my vehicle within minutes of the scheduled appointment. Done in about 90 minutes. Mr. Burke was a pleasure to work with and true to More

by pbutler84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan
Sep 12, 2016 -

Jim Coleman Honda responded

Thank you for the great review! We're happy you enjoyed working with our quick and honest service team here at Jim Coleman Honda. We hope you have a nice day!

September 02, 2016

Awesome experience Everyone was great to work with. Was shown features and benefits so that I would understand them and actually use them. The vehicle has so much on it More

by Pink CR-V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richmond Lee, Johnny Hernandez
Sep 06, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to share your experience with us. As you said, new vehicles can have an overwhelming number of new features on them. At Jim Coleman Honda, we make sure we take the time to go over all of these features with our customers so they know how to use them and benefit from them. We're glad you found everyone here great to work with and we hope you enjoy your new vehicle!

August 29, 2016

Had an excellent experience We purchased a Honda Accord from Dion, at first I was surprised when he was on the phone while he was with us, but then realized that he was on the ph More

by cwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Calloway
Aug 31, 2016 -

Jim Coleman Honda responded

Thanks for sharing your excellent experience with us. At Jim Coleman Honda, it is our goal to provide our guests with an easy, stress-free care buying experience that they can enjoy. Dion always treats our customers with respect and makes sure he's always available to answer their questions and help them with anything they need. We're thrilled to hear how much you appreciated his professionalism, and hope it impacted your buying experience. We hope you enjoy your new vehicle now and for many more years to come!

August 28, 2016

Friendly people The people at the Jim Coleman Honda service department are friendly and make each appointment with my car simple and easy. I am never disappointed. More

by Ani123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2016 -

Jim Coleman Honda responded

Hello and thank you for this great review. We are delighted to hear that with each visit you are always happy with the result - which is fantastic to know! Our team at Jim Coleman Honda cannot wait to hear from you again. Take care and have a great day.

August 26, 2016

I recommend the dealer called Paul won . He is very kind and nice. Also, he did his best to provide the best service to me. More

by Gene561
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Won
Aug 29, 2016 -

Jim Coleman Honda responded

Thank you for choosing our dealership and for telling us about your experience at Jim Coleman Honda. Paul Won is one of our many talented staff members and we're happy to know he was able to assist you. If you have any other questions or concerns, please feel free to reach out to us for additional assistance. We look forward to seeing you again!

August 25, 2016

Nice job Mr. Web was really nice. He explained what needed be done. He did his best to avoid unnecessary work that could wait without affecting my drive. He i More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Jim Coleman Honda responded

Hello Mary and thank you for taking the time to share your experience with us! We are thrilled to hear that you were impressed with the services that was offered and we hope to hear from you again. Take care and have yourself a fantastic day.

August 25, 2016

routine oil change and tire rotation All service is by appointment. I was told that I could expect to be in an out within one hour and that expectation was met. More

by B.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie (can't remember her last name)
Aug 29, 2016 -

Jim Coleman Honda responded

Thank you for taking the time to leave us a review. Your feedback is very important to us and we can't tell you how much we appreciate your 5-star rating. At Jim Coleman Honda, we always strive to meet your expectations and we're happy to hear we did just that at your recent visit. If there's anything else you need, please feel free to give us a call!

August 22, 2016

Superb customer service The customer service was top notch and what makes this dealer stand above the rest. They were extremely responsive and helpful through the whole proc More

by Mykaesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Jo Harris and Michele Mathsen
Aug 29, 2016 -

Jim Coleman Honda responded

Thank you for the wonderful review! We're thrilled to hear about your enjoyable experience with our responsive and helpful staff. At Jim Coleman Honda, we want to make sure you are confident throughout the whole buying process. Thanks for stopping by, and have a great day!

August 20, 2016

Maintenance and warranty work Purvis goes above and beyond to make sure the service experience runs smoothly. He is always available to his customers and very trustworthy. Thank y More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Jim Coleman Honda responded

Thanks for the feedback. Purvis is great at what he does and always tries to make himself available to his customers. We're glad that him going above and beyond to make your experience run smoothly has earned your trust, and we hope to keep that trust for many more years to come!

August 20, 2016

Low pressure.....high professionalism. Very pleased with Caroll Lewis. He walked us through the whole process and made it a pleasurable experience. Everyone we dealt with was very friendly More

by Mac
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Lewis
Aug 22, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to share your experience. It is always our goal to make sure the car buying process is a pleasurable experience for our customers. We're glad to hear that Carroll's knowledge and friendly demeanor were able to make your experience go smoothly. Thanks again for taking the time to leave us a review. Take care!

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