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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

October 07, 2016

Over the top My experience was over the top. My car salesman was very professional, kind, and cared about what I wanted as well as the staff I came in contact wit More

by Outstanding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bowie, Terri Oscar, and Rajni
Oct 14, 2016 -

Jim Coleman Honda responded

We're extremely pleased to read your review! Thank you so much for choosing Jim Coleman Honda. We really appreciate mentioning what your salesperson Sam did to help you along the way as well. It is incredibly rewarding for us to know we were able to provide you with an all around great experience and we wish you all the best with your new vehicle!

October 05, 2016

Acura Service and accurate price Top notch serve for my Acura. Tim Murray and his crew are truly the best Honda has to offer. Would bring it again for them to take care of and keep ma More

by 3coolbeanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Seely, Lonnie Mazza
Oct 06, 2016 -

Jim Coleman Honda responded

Thanks for the great review! We're pretty proud of Tim and the rest of the team here at Jim Coleman Honda. Maintaining your vehicle and providing top-notch service is the watchword here, and we're glad you has such a great experience. Come again soon!

October 04, 2016

Service Jackie was great, very helpful. disappointed that there were greasey hand prints on our back seats. Seems like there may be an oversight on detail More

by Lesleyg38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 06, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to leave us a review. While it's great to hear that Jackie was great and very helpful, we do want to apologize for any hand prints on your back seats. We always do what we can to make sure everything is perfect for our customers, and clearly there was an oversight in this area. We hope that your experience was still a great one. Thanks again!

October 04, 2016

Service on my 2013 Honda Pilot Tim explained all the work that needed to be done on my vehicle including the cost. The work was done in a reasonable period of time and to my satisf More

by Janice Otten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2016 -

Jim Coleman Honda responded

Hi Janice, thanks for your review, we appreciate it. We're glad that Tim was so helpful, at Jim Coleman Honda we want to make sure you have the quality service and work you deserve, on a reasonable time-table. Don't hesitate to give us a call if you need anything else. Take care!

October 04, 2016

Professional and accommodating I'm the first to admit that I'm a skittish car buyer. I don't like spending large sums of money and feel overwhelmed with all the decisions. I came More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger, John Panetta
Oct 05, 2016 -

Jim Coleman Honda responded

Thank you so much for your review! At Jim Coleman Honda, our goal is to see you walk out the door with the vehicle of your dreams, and have an enjoyable experience picking one. its great to hear Richard and John were so helpful, and that your vehicle was everything you thought it would be. Be sure to recommend us to your friends!

October 01, 2016

Awesome!!!....5 Stars isn't enough to convey my satisfaction Honest, professional, and just simply amazing. I worked wit mh Joseph Hogan who is new to car sales BUT his customer service is all that anyone could More

by Taurean Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hogan, John Panetta
Oct 04, 2016 -

Jim Coleman Honda responded

Taurean, thank you so much for your amazing review! Our team here at Jim Coleman Honda is just as happy to provide you with outstanding service as you are to receive it. We'll be sure to pass the gratitude along to our skilled team, particularly Joseph and John! They'll be thrilled to hear how positive your purchase was. We look forward to seeing you again for any future purchases! You'll always be welcomed back with open arms and the same level of respect and honesty you experienced before.

September 29, 2016

Pleasant experience I had a wonderful experience purchasing my new pilot. Shayne was extremely knowledgable and was prepared when I arrived to test drive and ultimately p More

by NewCar4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Wilson
Sep 30, 2016 -

Jim Coleman Honda responded

We are pleased to hear that you had an excellent experience at Jim Coleman Honda. Our staff provides efficient and knowledgeable service to our customers. We will pass along your praise to Shayne and enjoy your new ride!

September 27, 2016

Superb, Personalized Service Everything about this service visit was just what everyone would want. Cliff is a wonderful service advisor--he knows us and our cars, and he was, as More

by Scribner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 29, 2016 -

Jim Coleman Honda responded

Thanks for such a wonderful review! It's great to hear that you've seen first hand how approachable and efficient our team is, here at Jim Coleman Honda. Your needs are our first priority, so come see us next time you need great service!

September 22, 2016

Good Service They were thoughtful and not pushy but dealt with everything in a professional way. I has been informed of all the info through emails, calls, and let More

by Honda fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Won, Richmond Lee
Sep 23, 2016 -

Jim Coleman Honda responded

Thank you for taking the time to share this with us. It is of utmost importance to us that we advise our customers of any information that we can provide. Our staff are very courteous and always happy to help customers. Jim Coleman Honda hopes you have a great day.

September 18, 2016

Amazing and very cordial when i first visited the dealership it was just to find out a few details about my old honda and if i could possibly get a new one next spring.but Joh More

by shrina
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John mullins
Sep 20, 2016 -

Jim Coleman Honda responded

What a pleasant surprise, thanks for sharing this with us! Our loyal patrons come to expect nothing short of stellar professionalism from our staff, when they come to Jim Coleman Honda. It sounds like you have experienced the same! Please let us know if there is anything else we can do for you or if we can answer any questions about your new CR-V.

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