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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

October 28, 2016

John Mullins did a great job! John Mullins is the reason I bought a car there! He was kind, patient, and treated me with honesty and respect. Joe in finance was professional and n More

by Bluefitcrazylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mullins 5 stars!!!!!
Oct 28, 2016 -

Jim Coleman Honda responded

We're very happy to hear that John and Joe treated you well. Remarkable customer service is our top priority at Jim Coleman Honda. Thanks so much for coming to us for your vehicle needs, we hope to see you again in the future.

October 28, 2016

Willing to find desired vehicle The first person we met with at Jim Coleman was Mike Engle. He was professional, friendly, and not pushy. Mike was very responsive to emails. We later More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Englr, John Mullins, John Panetta, Richmond Lee
Oct 31, 2016 -

Jim Coleman Honda responded

Hello and thank you for this great five star review! We are delighted to hear that you had such a positive car buying experience and we certainly hope you love your new car. We certainly hope to hear from you again. Take care and drive safe!

October 28, 2016

Best service team in town thank you Purvis I have a 2014 Honda Ridgeline in which the headliner was coming loose. I appreciated the concern to Purvis in the service department who then interned More

by Brody1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan, Steve Seely, Lonnie Mazza
Oct 31, 2016 -

Jim Coleman Honda responded

Hello and thank you for taking the time to leave us this great review. We are more than happy to provide all of our clients with top-notch service as our client's safety is our #1 concern. We certainly hope you think of us again the next time you need a professional touch. Have a great day.

October 22, 2016

Owner Service people was gracious conscientious and service department was effcient. They were also very intelligent with the work they do. They were also s More

by Sam7875
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Jim Coleman Honda responded

It's great to hear from you, Sam. Our highly knowledgeable Service Department is always happy to answer any of your questions and will treat you with the utmost respect that you deserve. Your gratitude will expressed towards everyone who assisted you. Jim Coleman Honda appreciates your support. Thank you.

October 19, 2016

oil change I went to for the first time oil change since I bought the new car with the dealer. Tim is my service person. I am completely happy with the servic More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the shuttle driver on 10/14/2016 8:00 a.m.
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks for your review, Susan. Our Service Department strives to go above and beyond customer expectation, at every maintenance visit. You won't regret your decision to chose the Jim Coleman Honda Service Department! We are eager for your next visit.

October 17, 2016

Great Experience I went in with the idea of a new car and left with a car that I'm in love with. The whole team from sales to finance were great. More

by Zavey927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richmond Lee
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks so much for the review. We're thrilled to hear that you left Jim Coleman Honda with a car you fell in love with! Our goal is to provide exemplary customer service throughout every aspect. Have a nice day.

October 15, 2016

Superb From the moment I made the appointment...discussing my issues with Aaron...being driven home and back by Frank, (who took me home first because my hus More

by Lisa McKillop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron - service and Frank- driver
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks so much for the great review, Lisa, we're thrilled to hear that you had a good experience and that you love your new Honda! At Jim Coleman Honda we strive to provide the best possible customer service, to each and every one of our customers. We appreciate your business. Take care.

October 15, 2016

Prompt service at a fair price. The service was done on time at the promised price. The personnel were helpful and friendly. I bought my car from this dealer 3-years ago and have fou More

by pirving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Oct 27, 2016 -

Jim Coleman Honda responded

Being consistently excellent is what we do best at Jim Coleman Honda! We always aim to provide the highest quality service and experience. We also boast a level of respect you won't find anywhere else. Please come back to us in the future for any of your vehicle needs; we'll be thrilled to see you again!

October 12, 2016

Always professional Purvis was my service advisor this trip and he was very helpful and informative. I appreciated getting my car checked over and the advice I received More

by janicebga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have worked with Jackie, Cliff, and Karen previously and all are super
Oct 14, 2016 -

Jim Coleman Honda responded

Thanks for sharing your experience with us. Purvis is always helpful and informative, making sure you get the best service possible when you visit Jim Coleman Honda. We're glad to hear that you were satisfied with the service we provided. If you need anything else, don't hesitate to give us a call!

October 08, 2016

Oil and Filter Change Got my oil and oil filter change because I needed to and Purvis was very friendly and helpful. He told me what was being don and if anything else came More

by rtsang8321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2016 -

Jim Coleman Honda responded

We really appreciate you sharing your experience at Jim Coleman Honda with us. We owe a special thanks to Purvis for providing outstanding service by the sound of it as well. We're always happy to help and wish you all the best!

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