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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

January 21, 2017

Great prices When my wife decides we needed a new car we choose Coleman Honda. We've been going to them for service for over 15 years. (If you want great service a More

by gf2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Berger
Jan 24, 2017 -

Jim Coleman Honda responded

We can't tell you how much we appreciate your support through the years. Richard and Cliff are two magnificent team players here at Jim Coleman Honda, and what you've written will surely have them smiling. Your peace of mind is our reward, so we are happy that you're happy. We know you'll enjoy your new vehicle!

January 20, 2017

Service Appointment This was a first service appointment which included a recall. The service reps were friendly and the wait time was minimal. They had a large selection More

by Hhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Jan 24, 2017 -

Jim Coleman Honda responded

Thank you for your review! We understand that our clients have busy schedules, so we view it as our responsibility to get any needed service completed as quickly as possible. It's truly rewarding for our team to receive feedback such as yours. Thank you again from all of us here at Jim Coleman Honda. Have a great day!

January 13, 2017

Sam was very patient with me and over all wonderful Sam is so good at what he does and I have recommended him to family and friends to ask of him when they need to buy a car. More

by Juliana60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan
Jan 17, 2017 -

Jim Coleman Honda responded

It is fabulous to hear feedback on how well our staff is taking care of the customers that visit Jim Coleman Honda, Juliana. We appreciate the recommendation and we will pass along the praise to Sam. Thank you and have a wonderful day!

January 13, 2017

Customer Oriented We were fortunate to have Dion as our sales person. We felt very comfortable working with him & left very satisfied. After the purchase Dion has conta More

by Realedeal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Calloway
Jan 17, 2017 -

Jim Coleman Honda responded

Thank you very much for the 5 star rating! Jim Coleman Honda always strives to deliver the best possible customer service. We're happy to hear that Dion went above and beyond to make you feel comfortable and satisfied with your purchase. Enjoy your new vehicle!

January 11, 2017

Exceptional Service! Tim Murray and his crew do it again! I recently moved to NC and on my way back for a visit, my Maintenance Required light came on. Good timing - they More

by Scully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Seely
Jan 11, 2017 -

Jim Coleman Honda responded

Wonderful review, thank you for sharing. Isn't it great when things line up the way they should? We're so happy that we were able to maintain your vehicle quickly and efficiently; nothing worse than being delayed during your travels! Thank you for your continued support and have yourself a great day.

January 10, 2017

As usual, great customer service! Jim Coleman Honda is a pleasure to work with! We come from Hyattsville all the way to Clarksville, and don't mind the trip because we're guaranteed s More

by Radar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier on duty
Jan 11, 2017 -

Jim Coleman Honda responded

Our team at Jim Coleman Honda thank you for your praise. The fact that you are willing to travel as far as you do, just for our service, speaks volumes! We are highly dedicated to our clients, every step of the way, and we're delighted that it shows. Thank you for your continued support and we hope to hear from you again.

January 06, 2017

Truly a WONDERFUL buying experience!!! First and foremost; Sam Chads is the best salesperson I have ever dealt with through all my years of car buying!! I would and will recommend Sam to a More

by Because I'm Happy...
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Burger, Jeff Packer
Jan 11, 2017 -

Jim Coleman Honda responded

Such an amazing review, we'll be sure to pass along your praise to Sam! Thank you for choosing Jim Coleman Honda; we're are thrilled to hear of your splendid experience and certainly cannot wait to hear from you again if you were to choose your next vehicle. Thank you again and drive safe!

January 06, 2017

First car experience My brand new car had a problem with the driver side window as I was driving the car off the lot, you would think they would find this problem before s More

by turtal1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Messina
Jan 26, 2017 -

Jim Coleman Honda responded

We're quite disappointed to hear that this was your experience, and we would like to take steps to learn more and work to remedy this situation for you. In our every day operation, we stress transparency and openness with our clients, and we're very sorry if you feel this was not the case during your visit. Feel free to contact Ray at (443) 535-0500 or rfenster@jimcolemanauto.com. We really appreciate that you took the time to write this review, and we hope you have a terrific day.

January 05, 2017

Exemplary Wonderful....simply the best! I LOVE THIS DEALERSHIP. Very helpful and was not willing to let me go unhappy. All four cars from here and God willing I More

by Lakisha West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in Finance and Ray wonderful people. Sam, Jackie, and Ray need substantial raises and higher positions!
Jan 11, 2017 -

Jim Coleman Honda responded

Lakisha, we absolutely love this review! Thank you so much for sharing your experience with us. Our team truly appreciates your support, and we cannot wait to hear back from you when you're deciding on a fifth vehicle. From all of us at Jim Coleman Honda, we wish for you to have a great day!

January 04, 2017

Can you believe I actually had fun buying this car! I came back to Coleman because they have been servicing my CRV for the past 13 Years. My service point person is Cliff Webb and I have always found h More

by Happy Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Harmon, Richmond Lee
Jan 11, 2017 -

Jim Coleman Honda responded

Such a great review, thank you for sharing! We're so glad we could help make your car buying experience such a pleasant one! Our team's patience and desire to help our clients is exactly what we strive for at Jim Coleman Honda. Thank you for your review, we just know you'll enjoy your new vehicle. Have a great day!

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