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Jim Coleman Honda

Clarksville, MD

4.8
1,658 Reviews
At our Maryland Honda dealership in Clarksville, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Honda dealer web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you at our Maryland Honda dealership and thanks again for visiting our Honda dealer website in Clarksville.
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12441 Auto Dr

Clarksville, MD

21029

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Showing 1,658 reviews

February 15, 2017

Family member Cliff answered all my questions prior to having my service. Explained what they would be doing, approximately how long it would take, how much it wou More

by Janet123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thank you so much for taking time out of your day to compliment Cliffs outstanding customer service! We at Jim Coleman pride ourselves on that. We can't wait to see you for whatever your next car care need may be, Drive Safe!

February 12, 2017

Cliff Webb is a fabulous service advisor Cliff Web is extremely helpful, explains issues very well and is and a great listener. One reason I keep buying Hondas is I know I will get great se More

by profstu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks so much for such an amazing compliment! We will pass it on to Cliff for sure! Drive Safe!

February 09, 2017

Oil change, power steering fluid change, Coolant fluid flush . Sam Wu was my service writer and provided me with excellent service and kept me informed on the status of my vehicle. More

by HondaJimColeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM Wu
Mar 24, 2017 -

Jim Coleman Honda responded

We always want to make sure that every piece of your cars health is in tip top shape! We are glad Sam Wu made you drive off of our lot happy! Drive Safe!

February 09, 2017

Smooth , relax The salesman was very helpful knowledgeable and relax. Sam was our salesman and I would highly recommend him.He was very accommodating . He make us fe More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for your awesome review, CRV! We'll pass the compliment on to Sam, Drive Safe!

February 09, 2017

Great customer service and sales staff. We just bought our third car from this dealership. The service staff, particularly Cliff, kept us coming back. We also got very good deals from our More

by Missue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Awesome job Victor! We're so happy you love your new car Missue! We can't wait to see you again - Drive Safe!

February 08, 2017

Really good!!! They listened to the customer (my husband and I) and didn't try to "sell." They took the time to work out the deal for the car with no pressure and More

by hwy1509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

We are so happy that you love your new van! We hope you'll recommend us to anyone you know looking for a new car! If you ever need anything, don't hesitate to come see us! Drive Safe!

February 04, 2017

Always awesome Service! Over the years, I've bought/leased a few cars from JC - even those Honda's that I haven't purchased or leased from them, JC has almost always serviced More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Jim Coleman Honda responded

Thanks for the great review Mike! We appreciate your continued business and can't wait to help you with whatever your next car need may be! Drive Safe.

February 04, 2017

Purchasing a 2017 CRV We were very pleased with the professionalism, knowledge and friendliness of the staff. This made our decision to purchase from Jim Coleman an easy o More

by Rich S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George ? - a manager, Kevin Cohan, Dawn Burger, James Artis
Mar 21, 2017 -

Jim Coleman Honda responded

Wow! We at Jim Coleman pride ourselves on having the best staff around and this review just lets us know that we were right! Thank you so much Rich for taking time out of your day to give us such a stellar review. We can't wait to help you with your next car need, until then Drive Safe!

January 30, 2017

Had a problem with the wheel. Purvis is excellent to deal with in the service department. Lots of communication and he checked on me getting back and forth to worth. Great experi More

by Kim Musser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Jim Coleman Honda responded

We always want to make sure there is a clear line of communication with our customers, Kim. Jim Coleman Honda believes in making sure our customers are fully informed while they are visiting us. We are happy you had an exceptional experience with us and we are here if you need anything in the future, thank you.

January 22, 2017

Lifesaver, The experience was great I went to 3 dealers before hand... I had a very bad distasteful expexperience. Coleman Honda' friendly , knowledgeable and patient. Everyone w More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Jones
Jan 24, 2017 -

Jim Coleman Honda responded

We're so glad you found and chose us above the many options you have in the area. Thank you for sharing your experience with Joshua, he really goes the extra mile for our clients and we couldn't be more proud to have him with us. From all of us at Jim Coleman Honda, happy trails!

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