Jim Coleman Cadillac

Great buying experience, Glenn Price was a pleasure to work with. Professional, knowledgeable and courteous. Service department well run. Complementary rose for my wife was a nice touch. work with. Professional, knowledgeable and courteous. Service department well run. Complementary rose for my wife was a nice touch. More

The dealership was flexible in pricing. They did not want to lose the sale. The salesman was friendly and engaging. The used car sales manager was helpful in closing the deal. to lose the sale. The salesman was friendly and engaging. The used car sales manager was helpful in closing the deal. More

WE DROVE 3 HOURS TO BUY FROM THIS DEALER THEY ARE GREAT . GLENN PRICE IS A FIRST CLASS GUY NO PRESSURE SALES. THEY ACCURATELY DESCRIBED THE CAR BEFORE WE LEFT AND WHEN WE ARRIVED IT WAS EXACTLY AS DESCRIBED GLENN PRICE IS A FIRST CLASS GUY NO PRESSURE SALES. THEY ACCURATELY DESCRIBED THE CAR BEFORE WE LEFT AND WHEN WE ARRIVED IT WAS EXACTLY AS DESCRIBED AND READY TO GO More

Jim Coleman Cadillac was by far the best experience I have had at a dealership. This is the 3rd car that I have purchased, but the first at Jim Coleman. I never want to go anywhere else, the customer s have had at a dealership. This is the 3rd car that I have purchased, but the first at Jim Coleman. I never want to go anywhere else, the customer service was absolutely amazing. Michael Jaffe went out of his way to make our transaction as smooth as possible. Michael made a point to show me all the features the car had and for that I am completely in love with the car. Customer Service, Professionalism, everything is a 10!!!! More

Nana was very quick to respond to my emails and gave me the answers I needed to make a easy decision. Once we had an agreement, Nana, personally delivered my vehicle to my house and we signed the document the answers I needed to make a easy decision. Once we had an agreement, Nana, personally delivered my vehicle to my house and we signed the documents in my dinning room! This was the most convenient automobile transaction ever, Great Job! More

It was a pleasure to work with Nana and the entire staff at Jim Coleman Cadillac. Nana warmly greeted us and promptly led us to the two vehicles we were interested in. He proceeded to take us on a guided, at Jim Coleman Cadillac. Nana warmly greeted us and promptly led us to the two vehicles we were interested in. He proceeded to take us on a guided, informative test drive. He patiently priced three cars Escalades. He diligently researched and asked questions to ensure we would receive any and all incentives available. We received an excellent price without having to negotiate pricing. The friendliness and excellent customer service continued as we meet with a warranty and financial specialist. Our over all experience was excellent! More

We had a very good experience at Coleman Cadillac Berhesda. We bought a new ATS today and the car has got all options we can dream of with a special rebate of $3000 for Memorial Day. Thomas, the s Berhesda. We bought a new ATS today and the car has got all options we can dream of with a special rebate of $3000 for Memorial Day. Thomas, the salesman, is accurate, friendly, patient, and professional WITHOUT being pushy. Pushy is irritating, Thomas is not. He just knows the cars and shares with us his passion for Cadillac. We left the dealership knowing how to use the options, and the process of payment has been efficient. Laura More

Looking to buy a CTS-V and went here for a test drive. We pulled up in my wife's SRX and the salesman treated us like we couldn't afford the car. Needless to say I will not be buying my next car through this pulled up in my wife's SRX and the salesman treated us like we couldn't afford the car. Needless to say I will not be buying my next car through this place. Update: I increased some of the categories by a couple of points because management did contact me to correct the problem. More

This is my 2nd purchase from the Jim Coleman Bethesda, MD Dealership. My first purchase was an Infiniti and my new purchase is a Cadilac SRX. From introduction Matt Spencer was an exceptional partner in se Dealership. My first purchase was an Infiniti and my new purchase is a Cadilac SRX. From introduction Matt Spencer was an exceptional partner in securing my new vehicle. He was patient, friendly, kind and applied no pressure to purchase. He understood the quality of what I was looking for as well as the financial aspects of closing the deal. We worked with Stuart in financing and Matt. We closed the deal in less than two hours. It was the quickest auto purchase I've made to date. It was efficient and thorough. I would highly recommend Matt Spencer to any customer that wants quality products and services. Matt and Stu's professionalism was the reason I decided to make the deal. The Jim Coleman Cadillac team is Awesome!!!!. Thanks for the best Mother's Day gift ever!!! More

Jim Coleman Cadillac's staff are truly customer service oriented and personally the best dealership I've worked with. Special recognition goes out to Matt Spencer(Sales) and Stewart Mallon(Finance) service oriented and personally the best dealership I've worked with. Special recognition goes out to Matt Spencer(Sales) and Stewart Mallon(Finance). Matt has a genuine interest in customer satisfaction. He went out of his way to explain all facets of the cars I had an interest in and it was easy to see he was not just interested in making a sale but that you the customer were satisfied with your choice. He was professional and considerate throughout my entire review and purchase process. Stewart was equally professional and considerate in meeting my finance needs. I had worked with other dealers but I’m glad I chose to pursue my interest with this dealership. I went in that day not expecting to actually procure a vehicle. I drove away that day with one totally satisfied. I would encourage anyone looking for great dealerships to work with, to go to Jim Coleman and let Matt and Stewart assist you. I certainly plan to do busy with them again when I purchase my next Cadillac! More