Jim Click Nissan - Service Center

Conscientious Service that Maybe You Don't Actually Need The dealership is "high touch" - prompt service, good communications - and the quality of their work is fine. But a past service (electronic key progr The dealership is "high touch" - prompt service, good communications - and the quality of their work is fine. But a past service (electronic key programming was (in my opinion) a complete rip-off (a few minutes labor and no parts cost; $125). The reason for writing this review is we recently took the car in for a major fault (when an electric vehicle won't charge, it's like not being able to put gas in your car...). While they did take care of that (it took 3 days...), and under warranty, they claimed we "needed" 15,000 mile service including fluid changes - at a cost of $300. Well, we've had the vehicle for about 1400 miles. We drive it very little. What the dealership failed to mention, is that most of this expensive service is only required for "severe driving" conditions. We were ripped off (again, this is my opinion, I'm sure the dealership would disagree). Had the Service Rep actually ASKED about our driving habits, he would (should?) not have told us we needed the full service. That included a $42 charge for a cabin air filter - the OEM filter sells on Amazon for $16. Perhaps the "icing on the cake" is the dealership has big signs at the curb about their tire sales, and the service guys bragged that their prices are the lowest anywhere. Though I didn't ask, they quoted me replacement tires. Cost? $800. Tirerack.com? About $120 each delivered (and figure $15 each for mount and balance) = $540. Best price in town? Shop around, folks. I want to reiterate that the quality of their service seems excellent. But I feel there's a huge push for service revenue that perhaps causes them to offer services you don't really need. Caveat emptor. More

Horrible I took my car to Jim Click for an oil change since i have the life time oil change. I asked them to also take a look at my battery since my car has be I took my car to Jim Click for an oil change since i have the life time oil change. I asked them to also take a look at my battery since my car has been laboring to turn on. I was told that every thing checked out and that the battery was fine. Now less than a week later i have a completely dead battery. When i called to ask what happened they said that it's impossible to really tell if a battery is going bad unless it's laboring to turn over, which it was. They pretty much lied straight to my face. Luckily this happened before my move across the country but it's not like they really would have cared either way. More

Worst dealership ever GO SOMEWHERE ELSE 60's used car salesmen xxxx!!! The service department is crooked and very dishonest! They even go a step further to insult you! THE WORST! 60's used car salesmen xxxx!!! The service department is crooked and very dishonest! They even go a step further to insult you! THE WORST! More