Jim Click Nissan

Do not come here I am writing this so future customers pay close attention to your buy and to make sure what the sellers are saying is accurate. I had a horrible exper I am writing this so future customers pay close attention to your buy and to make sure what the sellers are saying is accurate. I had a horrible experience here and I did not receive what they said it was going to be I ended up paying way more then I was told. (No this is not for the tax money,but actual car price) I came to Nissan to ask for my contract and Never have I gone into a place where the customer service was ridiculously rude! David Mojadidi did not want to help in any way first because he knew I wasn't going in to buy a car but to ask for my contract, he did not want to bring someone to translate because my English is not great I was so shocked by the way I was treated. But overall I just want to give a heads up for future customers about Nissan at Jim click. To look over carefully and even if they keep you there for hours and you're tired don't trust everything they tell you and make sure everything they are telling you is on paper and that is what you are signing. I will most defenitey never comeback to Nissan or refer anyone to this Nissan. I have gone to other Jim clicks and have gotten very good service and regret not buying from somewhere else. More

We bought 2 nissans The salesman Carlos totally lied to us. I asked him specific questions about the versa we were buying. I had heard that it doesn't drive good in the The salesman Carlos totally lied to us. I asked him specific questions about the versa we were buying. I had heard that it doesn't drive good in the interstate. He assured me it drove great. He said his sister owns one and it drives smoothly on the interstate. My 19 daughter bought it and it was horrible when we went to Phoenix the next day. Ever trucker pushed us almost off the interstate. When I went back to the dealer they were like oh well. If u want a different car it will cost u like 6,000 dollars down. We now consider your car as used. What a bunch of jerks. Her first car. That was really nice. Terrible dealership. Don't go there More

Wouldn't provide a quote We were in the market 2015 Nissan Murano. I did all the online research and decided that we were going to do things our way. We would not accept dec We were in the market 2015 Nissan Murano. I did all the online research and decided that we were going to do things our way. We would not accept deception (lies), play games, or be called names. We were not going to allow car people to push us around and have the encounter comparable with having a tooth pulled without anesthesia. We were going to complete the process via electronic communication or not at all. We wanted to factory order our Murano to get it just the way we wanted. Jim Click Nissan was on a short list of dealers willing to factory order a 2015 Murano. Via email, I worked with Venessa Pain for over three weeks in January. We live in Sierra Vista and Lawley Nissan said they couldn't/wouldn't order one for us and did not have any in stock to examine. Venessa answered all our questions promptly and provided great customer service. She was willing to and did provide us with the best information available to help us with our decision. Venessa respected our wishes to keep contact via email and was patient. We wanted a vehicle in which we didn't have to climb down to enter or up to exit. At one point, at my request, Venessa sat in a new Murano to give us a feel for the height of the seats and emailed her results back to me! I sent an email to three dealerships asking for a line-itemized out-the-door quote on our Murano build (link from Nissan's website with MSRP prices) to include prep fees, sales tax, and licensing. As I had been working closely with Venessa, I told my wife, "I think Jim Click is going to get our business." Unfortunately, we did not receive a quote from Jim Click Nissan. Venessa emailed a fuzzy response back, "We are selling them at MSRP due to the fact there are none available. However we will accept any reasonable offer." What? That sounds like, as George Orwell put it in his novel 1984, "doublespeak". Our feeling is her elusive response sounded like her sales manager's words (maybe he/she should run for political office). We felt someone at Jim Click Nissan wanted us to haggle (play games?), and we were not going to do it, which was clear in our request for a quote. All that great customer service Venessa provided went down the drain. We give Venessa 5 stars for her excellent customer service. We give Jim Click 1 star, for being vague in not providing a written quote. An old salesperson's adage is the first person to speak--loses. Jim Click Nissan did not make an offer and neither did we. Jim Click Nissan lost a sale. We are currently enjoying our factory-ordered 2015 Nissan Murano from Click's cross-town rivals at Thoroughbred Nissan. They made the first offer and won. They got a 5-star rating! More

Worst dealership ever GO SOMEWHERE ELSE 60's used car salesmen xxxx!!! The service department is crooked and very dishonest! They even go a step further to insult you! THE WORST! 60's used car salesmen xxxx!!! The service department is crooked and very dishonest! They even go a step further to insult you! THE WORST! More

Bad expereince will all things Jim Click.. I bought a used car from Jim Click and it turned out to be a lemon. Thankfully, I got the extended warranty, but I had to continually push them to uph I bought a used car from Jim Click and it turned out to be a lemon. Thankfully, I got the extended warranty, but I had to continually push them to uphold the warranty, as they continued to say things were not covered even though it was clearly stated. When it would get serviced, they would do the bare bone minimum to 'fix' the car and it would continue to break down every 3-6 months until they would finally fix the original problem after very tense conversations. They give you maintenance for life, but due to the poor quality of service and lack of any concern for customers, I PAY for my car's maintenance to avoid these guys. Pushy sales, slimy salesmen, no good. Go to other local dealers and have a much better experience. More

We went to see about upgrading to another vehicle and how it works when we still owe on our current vehicle. Thomas states that he could see about getting us into the car we wanted. We are going on day two a it works when we still owe on our current vehicle. Thomas states that he could see about getting us into the car we wanted. We are going on day two and still no reply on the status of the banks decision. This is very poor customer service. The first time we went tere we dealt with Barry and Marcus and we got our response three hours later. Thomas has no drive or care for his customer. More

I went to purchase a car, but "Patricia Gabrielson" a general manager, was offensive I asked her if I could come the next day (wanted to check on the down payment), she said no, that if I d Gabrielson" a general manager, was offensive I asked her if I could come the next day (wanted to check on the down payment), she said no, that if I didn't DO IT NOW-THERE WASN'T A DEAL, then she just got the Application and rip it, in front of me. I went to another dealer in Tempe, AZ and was able to get the car, at a cheaper price, lower down payment, and better service. SAVE $3000.00, so it was great. Jim Click lost that sale and lost my feature business and quick reminder I have purchase 5 new nissan truck and suv in the last 4 years. My latest was a Nissan Armada Platinum. <umm updated now, its a Nissan Rogue now. Readers check around, !AVOID JIM CLICK!. I had to go to phoenix, but saved alot of money. More

Shimo was Great salesperson. Marcus was the worst experiance we had from the get go.Today almost 3months later we finally got my answer i needed. We purchased 2 cars not just one. Everytime was it lo experiance we had from the get go.Today almost 3months later we finally got my answer i needed. We purchased 2 cars not just one. Everytime was it looks great but in reality it wasnt.I would not recommend More