
Jim Click Nissan
Tucson, AZ
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Outstanding sales and service! I just bought a 2024 Nissan Kicks SV from Jim Click. The salesperson I worked with is Venessa Pain. The Kicks is the second car I purchased from Vene I just bought a 2024 Nissan Kicks SV from Jim Click. The salesperson I worked with is Venessa Pain. The Kicks is the second car I purchased from Venessa, the other car being a 2015 Nissan Versa nine years ago. Many people do not look forward to the experience of buying a new car, but Venessa is a pleasure to work with! I would highly recommend Venessa to anyone in the market to buy a new Nissan from Jim Click! Professionalism, attention to detail, no "high pressure sales" vibe - quite the opposite in fact! Any after-the-sale issues are promptly handled. I will continue to work with Venessa in the future. More
My dealer’s service department (Donte) refused to assist me in the issue I was having with the electronics on my 2023 Altima. I had no radio, guidance system and Bluetooth. Instead I was given a phone numbe me in the issue I was having with the electronics on my 2023 Altima. I had no radio, guidance system and Bluetooth. Instead I was given a phone number to call. When calling reception was poor and their English was really bad. Finally after shutting the car off three times problem went away. Thanks for the help Jim Click Service department!! Last time I purchase anything from Jim Click. More
While traveling the Great SW our Titan XD Cummins decided to throw the Turbo Actuator to the bad Gods... Called.. They had the part.. Said to get here...Quick fix and back on the road....TYVM... to throw the Turbo Actuator to the bad Gods... Called.. They had the part.. Said to get here...Quick fix and back on the road....TYVM... More
Service Experience - I had my Titan repaired twice at the dealership body shop, same place as the service. On both occasions they failed to complete the actual repairs. They didn't reattach the skid plate, t dealership body shop, same place as the service. On both occasions they failed to complete the actual repairs. They didn't reattach the skid plate, they left tools and hardware in the back seat, they did not attach the passenger seat belt correctly, and were unable or did not correctly fix the frame damage. When I expressed concerns to the manager they scoffed and said it wasn't a big deal. They really made it seem like I was just inconveniencing them. Sales Experience - I bought my Titan from the same dealership as above. I walked in and was greeted by Rosa. I told her I wanted to buy a Titan. She walked me around the building in circles for about 10 minutes trying to find someone to "help" me. However, once she found out that I had secured my own financing she quickly told me she would take care of me. Why the xxxx would you walk me around in circles trying to pawn me off on someone if you can do the work yourself. More
I recently went to Jim Click Nissan to get my car serviced. I was greeted my Miguel and asked me what needed to be done.. I told him I needed to get a oil change and filter change..He took care of me serviced. I was greeted my Miguel and asked me what needed to be done.. I told him I needed to get a oil change and filter change..He took care of me right away. He was professional and seem to have smile on his face all the time. He went above and beyond to make sure everything was done as I requested. He is truly as asset to your company and need more kind people such as him. I went home a happy customer and looking forward to visit the location for my future needs . Thank you Miguel for the outstanding service. More
Vanessa Pain is highly recommended and I’m very happy with my new kicks. She was attentive and helpful. Overall excellent service! Thanks Vanessa. with my new kicks. She was attentive and helpful. Overall excellent service! Thanks Vanessa. More
Purchased a Nissan rogue at 2. 9% interest which is unheard of right now. Very happy with my new car. Vanessa Pain helped me get exactly what I wanted at the price and interest rate 9% interest which is unheard of right now. Very happy with my new car. Vanessa Pain helped me get exactly what I wanted at the price and interest rate I wanted. More
The entire staff here is so pleasant to work with. I was able to lease a Sentra back in 2020 with the rep Venessa Payne and she made each step easy and stress-free. I came back this year 2023 and was I was able to lease a Sentra back in 2020 with the rep Venessa Payne and she made each step easy and stress-free. I came back this year 2023 and was able to switch to a beautiful Altima 2023 and lease for another 3 years. Venessa was so on top of every question and possible option best for my family. I am one to contact different dealerships, too. Before making my final decision. Venessa and her team made it a no brainer. This is my second vehicle with Jim Clic. In addition, the auto service team will also thoroughly service your car during the 3 year lease. They communicate on the service needed and are professionals all the way through. Great team and culture! More
Dropped my car off yesterday to get repaired. I was texted a number so I can stay in contact. I texted this morning - no answer all day. I tried to call that number- not a good number. I tried to I was texted a number so I can stay in contact. I texted this morning - no answer all day. I tried to call that number- not a good number. I tried to call many times to the dealership. I cannot get any one to pick up the phone. Does anyone work there and does anyone care about their customers. I am pretty pissed off with no communication, now Friday is almost over, and I will be without my car, hopefully Monday I might get an answer. This is ridiculous. I can go on about my anger towards this dealership but maybe they need to work on customer service and answer a phone, I am sure they have them in many locations in the business. Maybe they don't know how to say hi how can I help you. More