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Jim Click Jeep - Service Center

Tucson, AZ

2.6
26 Reviews

26 Reviews of Jim Click Jeep - Service Center

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June 04, 2025

Khalil is such a wonderful person. He helped me a lot in buying my car and spared no time to help me. One of the things I like most about him is that he is always positive and helpful. More

by Abderrazak Bouarada (Issac)
Recommend Dealer
Yes
Employees Worked With
Khelil Abida
February 08, 2025

I had the pleasure of working with Khelil , and I can say it was the best car-buying experience I’ve ever had. From the moment I walked in, Khelil was professional, knowledgeable, and genuinely committed to More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
July 07, 2024

The service manager at Jim Click Jeep is complete garbage. If you don't give him the review he wants, he will text your personal phone to talk crap and then not allow you to have future service. I co More

by Sailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
July 02, 2024

I wish I could give them zero stars. We purchased 2 brand new JEEPs here in the last 7 years and the lack of customer service from this company has become truly baffling. They will guilt More

by nataliedmeier
Workmanship
Recommend Dealer
No
Employees Worked With
"Service" Department
May 28, 2024

DO NOT buy a diesel jeep from these people. My husband's car has been held hostage for over 2 months because they do not have the part to fix it and it is undriveable. They took away our courte More

by cekwhoohoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Brown- service manager, Alex Pflug
August 23, 2023

Have had a good experience with the Sales Team, but Service is poor once you have finished your purchase... More

by Jeep Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire Pass the Blame Service Department
October 22, 2022

Excellent service. Worked with Javier on servicing my Jeep Liberty. I was a walk-in, no appointment. He was able to work me in his schedule within 15 min. Serviced More

by themajor51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pflug
April 28, 2022

I am new to the area and went to Jim Click Jeep last week fearing the worst was a noise I was hearing in my jeep trail hawk. Fortunately a family member had steered me this direction indicating a dealership More

by Dexelprep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Fairfield
April 28, 2022

We have just moved to Tucson and wanted to call out how great Rebecca in the service dept took care of our Jeep Gladiator! We were impressed with how easy it is to get a hold of Rebecca, and how quickly sh More

by Dexelprep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Fairfield
June 17, 2021

Made an appointment over a week in advance and got there at 7:30 am from 25 miles away only to be informed that it could be 3-4 days before the backed up technician could look at it. Advisor said I'd have t More

by Kroebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara
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