Jim Click Jeep

Khelil Abida with Jim Click Jeep, Its a great sales representative for JIm Click. Great customer service and follow ups. Jim Click haves a great asset with Khelil. Communications is the best i ever representative for JIm Click. Great customer service and follow ups. Jim Click haves a great asset with Khelil. Communications is the best i ever had in many years, been a business owner, communication is priceless. Good job and over the scale service and expertise. Thank you Mr.Khelil. More

Made an appointment over a week in advance and got there at 7:30 am from 25 miles away only to be informed that it could be 3-4 days before the backed up technician could look at it. Advisor said I'd have t at 7:30 am from 25 miles away only to be informed that it could be 3-4 days before the backed up technician could look at it. Advisor said I'd have to pay even if they didn't find why my lights and AC would go out while driving. 114° today and I'm disabled. Why in heck would you make an appointment with this kind of treatment? More

They fell all over theyselves selling me my jeep. They sold me a Maintenance For Life program for $995.00. Two years later, I moved to South Dakota, and when I tried to get Service, the local Jeep dealer sold me a Maintenance For Life program for $995.00. Two years later, I moved to South Dakota, and when I tried to get Service, the local Jeep dealer said there was no record of that vehicle having the plan. When I called JIM CLICK I was told I never paid for the service. I even provided the "Coupon Book ID" number. They just cut me short and said "You didn't pay for it". They also said that was not a Jeep program, but was a dealership thing, only good in Tucson in their shop. The salesman never pointed that out to me when convincing me to get the plan. I dont reccomend anyone do business with them. More

Great experience that me and my fiancée had with Arturo. Bought our new car here after a bad experience we had at a different dealership. Thank you Jim Click. Bought our new car here after a bad experience we had at a different dealership. Thank you Jim Click. More

We went to purchase a new Jeep and after way too long of trying to reach a price on a white 2021 Jeep Wrangler Sport 4x4 we left. While still nearby having lunch, we got a call from Maryam giving us a trying to reach a price on a white 2021 Jeep Wrangler Sport 4x4 we left. While still nearby having lunch, we got a call from Maryam giving us a price on another vehicle, which we declined. After getting home, 40 minutes away, Maryam called and we reached a price agreement on the Jeep. My husband hurried on back down only to be called, when he was 2 blocks away, and told that they sold the car out from under us. BAD BUSINESS! WOW. Maryam offered to find us a deal on another vehicle, but they've now proven to be untrustworthy and their word clearly means nothing, we will never buy from any Jim Click dealership, not that it matters, but they have lost us as a customer. They could have sold two cars, but they got greedy. We feel for Maryam as she lost a sale at the hands of those above her making greedy and poor decisions. Maryam called later in the evening to offer a comparable Jeep to us; same Make, Model and Year supposedly with MORE OPTIONS, a color we are not thrilled about and at a slightly lower out-the-door price. We have to give her credit, takes a good salesperson with tenacity to risk calling a very pissed off customer. So now we are supposed to risk the 40-minute drive back down there and "trust" this dealership will not sell the vehicle before we get there... no deal or promise in writing. Realizing this fiasco was likely not the fault of Maryam, one of us is willing to give it another shot, the other would rather go to the dentist and have teeth pulled. Final decision is we will drive down there the next day and see what new game they will play. PURCHASE UPDATE: We arrived to find the Jeep with a huge red bow on it staged out front of the dealership; ended up it did not have additional options, but was being offered at a slightly smaller savings from the original deal. We decided to purchase the Jeep after all. Maryam and her General Manager, Ted Navarrete, were both apologetic for what had happened on our original deal and wanted to make things right. While we were doing the abundance of paperwork, Maryam was to have the Jeep sent across the street for window tinting; that didn’t happen. We had to schedule an appointment and bring the Jeep back in for the window tinting, which we did. A few days later we were peppered with calls pressuring us to install and sign up for a cellphone App. Maryam made 8 calls, sent 2 texts and 2 emails within about a 2-hour period, she asked us to make the 40-minute drive there for her to install the App on our cellphone. Maryam even went so far as to ask permission for her to sign us up on her cellphone and promised she would delete the password from her phone afterwards. We have no idea what the App is or why the urgency to install and sign up for it, this should have been discussed at the time of sale. Maryam insisted it needed to be done prior to months end and offered a $25 Gas gift card for driving back again. A week after purchasing the Jeep, we learned that Jim Click gives our information to Sirius to sign up for their service. Sirius representative had all our contact info and purchased vehicle info. Perhaps we authorized that somewhere in the fine-print, we’re not about to go back and search. Remaining unresolved issue is the pinstriping we paid for; Maryam was to follow up, but we've never heard anything. Supposedly they are getting us a good deal on our RV tow package, we will see if that really happens. In summary, like all dealerships, they can care less about the buyer and the buyer’s time; only concern is to make a sale and request a “10” review rating. This transaction was unique in that they made a deal then sold the Jeep to another person which is a very poor business practice. Jim Click Jeep subsequently even made an additional sale because of us; to our friends who loved our Jeep and went right down and bought the similar one… then returned it the next day and upgraded to a 4-door. More

JIM CLICK JEEP SERVICE WHAT A SHAME Complete fluid JIM CLICK JEEP SERVICE WHAT A SHAME Complete fluid exchange 2014 jeep rubicon 100,000 miles Radiator flush preformed and mixed tap water which co JIM CLICK JEEP SERVICE WHAT A SHAME Complete fluid exchange 2014 jeep rubicon 100,000 miles Radiator flush preformed and mixed tap water which contain minerals not 50/50 mix or distilled water. Service manager stated this is their method and I asked if this is acceptable on Aluminium motors? His reply was ask a plumber about the local water problems with corrosion. Brake fluid flush I noticed still brown tint and service manager stated some of the fluids they use have a brown tint and if reservoir has sludge they don’t clean 😳👎 Differential covers were painted over in place with over spray on the steering arm and torsion bar and no new gaskets or silicone to do a certified differential cleaning.and fluid exchange. Brake inspection listed front and rear brakes in red zone immediate attention. Upon inspecting found rear brake need replacement but front brakes in green zone which shows dishonest reporting to benifit putting money in their pockets. Replaced PVC valve and tech stated hard place to change out. Driving down the road the Jeep engine quit and towed to a different dealership and found wire shorted in the area of the PVC valve and fixed and down the road 😳👎 Jim Click service manager wanted me to rate them 💯 percent 😳🤔🙃🤣🤣👎 True Story Craig More

"Service is Great!" We have been having our cars serviced here for more than seven years. Absolutely the Best! Tony and John are always attentive and professional. Wil We have been having our cars serviced here for more than seven years. Absolutely the Best! Tony and John are always attentive and professional. Will not go back to the other dealerships. More

Horribke service They will accuse you of trying to run a scam on the loaner car they give you. This is a terrible place for service. Plus will scam your warrenty for a They will accuse you of trying to run a scam on the loaner car they give you. This is a terrible place for service. Plus will scam your warrenty for additional repairs after they fix it so you have to go back in. Believe me, they will. More

Service Rep Kevin Carey Kevin Carey was an excellent service rep for Jim Click Chrysler in Tucson. His team resolved one of those problems that occur "some times". This was Kevin Carey was an excellent service rep for Jim Click Chrysler in Tucson. His team resolved one of those problems that occur "some times". This was my second time working with Kevin and would call on him again. More

Warranty/Recall Honored - Great Service Rebecca took care of everything!! She looked up and confirmed the recall for my car which was not starting , she accepted the car from the towing co Rebecca took care of everything!! She looked up and confirmed the recall for my car which was not starting , she accepted the car from the towing company which picked it up from another garage, she kept in touch with me, she confirmed the fobs were included with the recall, and had it all ready for pickup - all work covered by warrantly. They had the car back to me within one day. I was extremely happy with the service and the integrity of Jim Click Chrysler Jepp and Rebecca's excellent help! More