Jim Click Ford of Green Valley
Green Valley, AZ
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We recently purchased a 2021 Red Ford Bronco from them. We were thrilled! We get home & paperwork that should have been disclosed at purchase arrives stating we owe city & county tax. We asked about tax a We were thrilled! We get home & paperwork that should have been disclosed at purchase arrives stating we owe city & county tax. We asked about tax and was assured our home state tax would be paid. Now no one is returning our calls. More
Worst experience with a auto dealership. Walked into the front and got a grumpy response when asking about a reservation. Lost this customer to Subaru Tucson. front and got a grumpy response when asking about a reservation. Lost this customer to Subaru Tucson. More
Excellent dealership in Green Valley. We hadn't putchase a Ford since the 60's. Our salesman Bruce was terrific. He explaned all the features on our new Ford Edge. We purchased it for a great price and a Ford since the 60's. Our salesman Bruce was terrific. He explaned all the features on our new Ford Edge. We purchased it for a great price and everything went well. More
Terrible customer service Please do not waste your time attempting to purchase a vehicle from this dealership . They make no effort to help you with issues after the sale. I wi Please do not waste your time attempting to purchase a vehicle from this dealership . They make no effort to help you with issues after the sale. I will never again waste my time with such a unprofessional staff. They never called me back and i went though five different individuals . Save yourself the aggrevation . And go somewhere else. More
Leasing vehicle Tom Freeland worked with me to facilitate my decision on leaving or buying a 2019 Fusion. He was very good with details he presented to me. I deci Tom Freeland worked with me to facilitate my decision on leaving or buying a 2019 Fusion. He was very good with details he presented to me. I decided on leasing-He expedited the paper work.Tom has a.calm demeanor and was very easy to work with in this lease.I would definitely reccomend him for his great service and superior knowledge of the financial details of the auto business ! More
Must not want my business I need some work done on my vehicle so I tried getting ahold of the service department. The phone rings, someone picks the phone up and immediately ha I need some work done on my vehicle so I tried getting ahold of the service department. The phone rings, someone picks the phone up and immediately hangs up without saying a word. I’ll go somewhere else. More
Oil change and purchase car Called again for simple oil change turns out to be a month called Holmes Tuttle 2weeks What ashame lifetime oil is not right for me Called again for simple oil change turns out to be a month called Holmes Tuttle 2weeks What ashame lifetime oil is not right for me More
Not happy!!! Took my car in today to have the oil changed, the miles on the odometer was 3,219 when l picked my car up the odometer was 3,250, when l went back to Took my car in today to have the oil changed, the miles on the odometer was 3,219 when l picked my car up the odometer was 3,250, when l went back to the service dept.they told me they wrote the wrong number down, really!!! did someone drive my car to lunch?? S. McDermot More