Jim Causley Buick GMC - Service Center

The service and time were excellent My visit to the dealership was pleasant and I would consider telling my friend and family about the service especially good and service desk efficient My visit to the dealership was pleasant and I would consider telling my friend and family about the service especially good and service desk efficient More

Bob's Twuck Simply an oil change etc but my appointment time was met and my writer quickly and efficiently processed the paperwork. My vehicle was serviced in a v Simply an oil change etc but my appointment time was met and my writer quickly and efficiently processed the paperwork. My vehicle was serviced in a very efficient manner. Appreciate the vehicle wash too during all the bad weather. More

Great Sales and Service after the Sale They get you in and out in a relatively quick manner. Work was done properly. The only grip I have is that they failed to replace two of my valve ste They get you in and out in a relatively quick manner. Work was done properly. The only grip I have is that they failed to replace two of my valve stem caps after filling up the tires. That was careless and they were the cute green ones, not a standard plastic cap. More

Engine light on Engine light came on, so I went straight to Jim Causley Buick GMC where I leased my 2018 Buick Encore. The service dept. was extremely fast taking my Engine light came on, so I went straight to Jim Causley Buick GMC where I leased my 2018 Buick Encore. The service dept. was extremely fast taking my vehicle in with in less then an hour it was returned to me diagnosed as a faulty fault. It was washed and ready to go in less then an hour (the fastest time of any dealership service dept. I have ever encountered.) Also I think that the service members are the best. They treat you with kindness and dignity.. More

Excellent Service I had a series of things that needed replacement and repair. Jason Hughes @ Jim Causley was my service Rep and did an outstanding job. He contacted I had a series of things that needed replacement and repair. Jason Hughes @ Jim Causley was my service Rep and did an outstanding job. He contacted me in timely manner as to what needed to be done and when the car would be ready. Very nice man. Also I needed ride home and back to dealer. Both Jimmy and Dave were very very nice. More

Great Service Jim Causley has been my dealer of choice since the 1990s. They have sales professionals who really know how to make a deal. They work diligently to al Jim Causley has been my dealer of choice since the 1990s. They have sales professionals who really know how to make a deal. They work diligently to always make sure that their customers are getting the best in service for their vehicles. All in all you can't go wrong working with these pros. More

Excellent staff and service Whether for new car sales inquiry, or vehicle service, I have been always treated courteously and professionally without issue. My recent interaction Whether for new car sales inquiry, or vehicle service, I have been always treated courteously and professionally without issue. My recent interaction was to obtain routine maintenance on one vehicle out of warranty, and another within warranty. As a result of the Holiday, scheduling involved one vehicle following the other within 24 hours. My service was handled promptly without issue on both allowing timely drop off and pick-up. The service staff understood the needs and did their best to achieve timely schedule and service. More

Oil change I came in for an oil change and it was as expected. Service staff is friendly and service area is extremely clean. Lounge is also clean, comfortable a I came in for an oil change and it was as expected. Service staff is friendly and service area is extremely clean. Lounge is also clean, comfortable and well kept. More

Cruze body repair The quote to repair was very close to the bottom line. The body work and paint was beautiful! The customer service was attentive and answered all ques The quote to repair was very close to the bottom line. The body work and paint was beautiful! The customer service was attentive and answered all questions I had. Very very pleased! More

Normal Maintenance - Lube, tire rotation, etc. Maintenance was as expected (great). Jim Causley has been my first and only choice when considering new vehicles. Have dealt with Mike Elliott for a n Maintenance was as expected (great). Jim Causley has been my first and only choice when considering new vehicles. Have dealt with Mike Elliott for a number of years and always will. More