Jim Causley Buick GMC - Service Center

oil change and tire rotation Service done within an hour. Very pleasant experience, Covered under maintenance agreement. The service advisor was very professional and courteous. T Service done within an hour. Very pleasant experience, Covered under maintenance agreement. The service advisor was very professional and courteous. The waiting area is clean. More

difficult experience but improving I purchased a used car in September/August 2016. I have had the car in the shop roughly 7+ times for oil leeks primarily but other things also. It t I purchased a used car in September/August 2016. I have had the car in the shop roughly 7+ times for oil leeks primarily but other things also. It took some time but I believe the dealership did what they could in the end to assist me with the significant repair expenses incurred in such a short time. I am happy with how the issues were resolved but I was very dissatisfied with my sales reps lack of assistance and the initial review of the car by the dealership, I believe many of these problems were evident when the car was purchased by Causley and should have been addressed prior to selling. I could have bought a car like it from an individual cheaper than I did but I bought through Causley as I trusted they inspected the car. More

Oil change / rotation appt The service tech set me up with an appointment for an oil change and tire rotation and ordered new tail lights for recall. Everything done in about 1/ The service tech set me up with an appointment for an oil change and tire rotation and ordered new tail lights for recall. Everything done in about 1/2 hour with a clean car. Thx again. More

Oil change and possible car lease My car needed an oil change. I was coming in to discuss a lease for our daughter. I called and the woman in 'Service' told me to bring the car in, le My car needed an oil change. I was coming in to discuss a lease for our daughter. I called and the woman in 'Service' told me to bring the car in, let them know why I was there, and they'd fit me in. They did! I told them we were discussing another possible lease...very pleasant people...very professional. Below, you're asking about employees working there....who was better....both Service (the man who wrote up the order for oil change) and Willard (sales person) were very nice to deal with. They were both helpful and took time for us. I'm unable to 'judge' 1 over the other..... More

Customer Service Jim Causley completed some service and maintenance work for me. Service Writers are so accommodating and personable. They put customer first. I was v Jim Causley completed some service and maintenance work for me. Service Writers are so accommodating and personable. They put customer first. I was very appreciative of that. More

Service Great local dealership. Very clean. I lease all my. Vehicles from the same dealership. I get the maintenance package every time I lease that was the Great local dealership. Very clean. I lease all my. Vehicles from the same dealership. I get the maintenance package every time I lease that was the service is built into my payment. More

Great Service Truck write up quick and efficient, added a re-call for reprogram of the four wheel drive selector. Truck completed promised at 3:00 P.M. and receive Truck write up quick and efficient, added a re-call for reprogram of the four wheel drive selector. Truck completed promised at 3:00 P.M. and received completion call at 2:55 P.M. More

Car maintenance was pleasant and quick After making my appointment maintenance service was very professional and quick. Jason my service adviser answered all my questions pertaining to my After making my appointment maintenance service was very professional and quick. Jason my service adviser answered all my questions pertaining to my service appointment, and also other questions I had not pertaining to my vehicle. More

Always Excellent Jim Causley Dealership and Service Center is always very professional. Every time I have to go in for general maintenance, or an issue the service pe Jim Causley Dealership and Service Center is always very professional. Every time I have to go in for general maintenance, or an issue the service people are great. Tim Lefevre is the best. He always is very friendly, informative of what is going on and always goes above and beyond what he needs to do to make sure everything is perfect! More

'16 buick Lacrosse Service Appointment Our 2016 Buick Lacrosse was recently serviced by Causley Buick, etc. An oil change and tire rotation was completed within the time parameters quoted. Our 2016 Buick Lacrosse was recently serviced by Causley Buick, etc. An oil change and tire rotation was completed within the time parameters quoted. The service personnel were courteous and pleasant throughout our appointment. It proved to be a very positive experience. We've had several cars serviced via the Causley dealership throughout the years, it continues to be a great place to satisfy a car's needs.. More