Jim Butler KIA - Service Center

Cheryl Cooper is a wonder hardworking sales person. She is very much an asset to the team. I keep coming back because of her diligence and dedication to ensure customer satisfaction. She is very much an asset to the team. I keep coming back because of her diligence and dedication to ensure customer satisfaction. More

Easy to schedule. Courteous staff. Great communication from start to finish. Would recommend for anyone needing a complete service experience. Courteous staff. Great communication from start to finish. Would recommend for anyone needing a complete service experience. More

Horrible communication! Terrible customer service! Technicians misdiagnosed and then couldn't fix the issue! Buyer beware!!! Terrible customer service! Technicians misdiagnosed and then couldn't fix the issue! Buyer beware!!! More

Finally on my fourth visit to the service center my voluntary recall light switch was fixed. A special thanks to the persistence of the service rep and his team to get this done. voluntary recall light switch was fixed. A special thanks to the persistence of the service rep and his team to get this done. More

They were very professional and efficient in completing the repair. The waiting area is new and comfortable. the repair. The waiting area is new and comfortable. More

Attentive upon arrival. Confirms service and contact information. Eager to help and gave kindness and it was appreciated. Confirms service and contact information. Eager to help and gave kindness and it was appreciated. More

Paul did a great job. He is definitely an asset for your dealership. I would recommend Jum Butler KIA. He is definitely an asset for your dealership. I would recommend Jum Butler KIA. More

Always have a good experience there. Keith was great and responded quickly to my text. Thank you! Keith was great and responded quickly to my text. Thank you! More

Friendly and attentive to the needs of others. Would be nice to have a loaner car available to me for the 2 hour wait time. I was told when I purchased my car from Rodger that I would have a loane Would be nice to have a loaner car available to me for the 2 hour wait time. I was told when I purchased my car from Rodger that I would have a loaner available to me. More

They did the work timely and kept me informed of what was being done. When it was finished they explained everything and informed me of a new recall. They said they would order the paart and then let me know being done. When it was finished they explained everything and informed me of a new recall. They said they would order the paart and then let me know when it came in. More