Jim Butler KIA - Service Center

They always do a fantastic job. I can usually get in fairly quickly and I feel like the staff goes above and beyond to get the job done right. I can usually get in fairly quickly and I feel like the staff goes above and beyond to get the job done right. More

I had a 930am appointment for an oil change and tire rotation. I ended up leaving shortly before noon which is way too long for this type of service. rotation. I ended up leaving shortly before noon which is way too long for this type of service. More

Great service managers and team. Kept me informed about every step of the process and when my car would be ready Kept me informed about every step of the process and when my car would be ready More

A Friendly staff with excellent customer service! A fast wait time, along with a beautiful showroom attached to the waiting area! A fast wait time, along with a beautiful showroom attached to the waiting area! More

I thought iWaited a little too long to have a license plate brackets put on. plate brackets put on. More

Did not do the service I brought it in for. Did not solve the issue the first time. Did not explain what car needed. Never called to tell me if they got the parts they were supposed to order. S Did not solve the issue the first time. Did not explain what car needed. Never called to tell me if they got the parts they were supposed to order. Still have not heard from them and it has been almost a month More

I had an appointment to get my oil changed but I was there over 2 hours for that to get done. Everyone was very nice but I don't think when you have an appointment it should take that long. there over 2 hours for that to get done. Everyone was very nice but I don't think when you have an appointment it should take that long. More

Waiting time is high even though had an appointment for maintenance. Had to reschedule for the recall maintenance. Had to reschedule for the recall More

Keith does and awesome job and always honest, so appreciate working with him and the other folks at JBK. appreciate working with him and the other folks at JBK. More

I had an exceptional experience at Jim Butler Kia! From the moment I walked in, the team made me feel welcomed and comfortable. The sales staff were knowledgeable, patient, and took the time to unders From the moment I walked in, the team made me feel welcomed and comfortable. The sales staff were knowledgeable, patient, and took the time to understand exactly what I was looking for. They didn’t pressure me into a sale, which I really appreciated. The selection of vehicles was great, and I found the perfect car for my needs. More