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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
612 Reviews

612 Reviews of Jim Butler KIA - Service Center

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November 29, 2024

As always great support and timely turnaround. Keith always takes care of us with excellent service. More

by karl.hofman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Keith is wonderful to work with and provides great customer service, he is always professional and service is done in a timely manner. More

by JaegerRam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

My salesman was Roger Harman, he was outstanding. Listened to what I wanted and ordered and delivered the car I asked for More

by mgcrain
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harman, Roger
November 27, 2024

As Always, Keith took care of me and had me in and out in record time. More

by karl.hofman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

My headlight still isnt working on high beam after waiting 3 hours. I guess a replacement has been ordered but it has been weeks. More

by hookpurple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Usually with each maintenance a car wash is done and for some reason this time my car was not washed...same dust and dirt on the outside as there was when I dropped it off. I will say the attempts to try an More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

The car was Discusting and trashed , day 3 in I have to fill in the tires daily More

by Shluzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Keith keeps me coming back for service. He is always courteous, professional and he takes the time to listen to your concerns. More

by btlfant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Keith went out of his way to ensure that my service was provided in a timely manner. More

by barry37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

There was a creaking sound on Initial pickup. It did not get fixed properly and the noice is coming back again More

by sskalathil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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