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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
534 Reviews

534 Reviews of Jim Butler KIA - Service Center

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October 18, 2024

Outstanding customer service! Always very transparent about the required maintenance and costs. The service was performed on time!! More

by apostoloshk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

We've worked with Keith for years. The service departments is the reason we have purchased 5 vehicles from this dealer. More

by redinpao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Jim Butler Kia and James Delaloye were exceptional. James did a great job communicating with me and the service to my Kia Telluride was completed competently and in a timely manner. More

by schoolsout418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES DELALOYE
October 17, 2024

Did ot tight nuts when doing tire rotation. Told representatives about noise and he did a test drive and saw nothing wrong. Noise continued. Took car to local shop and had to make three turns More

by rdstew40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
October 15, 2024

I waited a month for my appt which was not in the books. Keith squeezed me in. At the time when I made my appt I asked for email confirmation of the work done for my security system. I need it sent to my ne More

by terrigaleotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Service for a recall was a pleasant experience . They were helpful and friendly and I got my car back when they said . More

by cms400
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of his name -
October 15, 2024

Staff very friendly and service is great. Will go back again for services when needed. More

by phebz.pkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
October 14, 2024

Jim Butler KIA provided great service and support during the process of buying my Kia car. More

by David Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Friendly and knowledgeable staff, service time is more than expected. We can hang out in lobby More

by VG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

James was my service representative and he was fantastic. He gave me a timeframe for my service to be completed and he was spot on. He set the right expectation and met it. More

by jweinhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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