Jim Butler KIA - Service Center

Keith provided excellent customer service. My car was picked up and returned with the planned services completed. My car was picked up and returned with the planned services completed. More

James was really helpful and did a great job letting me know what was needed on my car know what was needed on my car More

KIA, with less than 18,000 miles, broke down and had to be towed. This was a Thursday at noon. We were told it probably wouldn’t be looked at that day. Asked about a loaner, offered a rental for $90 a day. be towed. This was a Thursday at noon. We were told it probably wouldn’t be looked at that day. Asked about a loaner, offered a rental for $90 a day. Contacted Enterprise and rented a car, which we had to have for 5 days since we were not contacted about our vehicle until 5:00 on Tuesday. The problem was a recall item but still have not received that notice. Picked up a loaner on Wednesday and returned the rental. In the paperwork, it showed that the loaner would have been $49 a day but was covered because our vehicle was still under warranty. Very disappointed at the time it took just to look at our car and the expense we had because of the rental. Also being told a loaner would cost us $90 a day but was listed as $49 on the paperwork. This is the second car we purchased here but will not be back. More

All was fine. If you need 15 words, this sentence should cover it well enough. If you need 15 words, this sentence should cover it well enough. More

Good afternoon, Great customer service. Thank you for servicing me and my car. Thanks very much. Thank you for servicing me and my car. Thanks very much. More

Jim butler Kia was very professional and polite. They helped me get my oil change done They helped me get my oil change done More

Good service. Great salesmen. Great location Great doing business with them. Love my car and servicd Great salesmen. Great location Great doing business with them. Love my car and servicd More

Jame is friendly and nice. He really take care well about my appointment service. He let me know my vehicle has recall too He really take care well about my appointment service. He let me know my vehicle has recall too More

Service is always great at the dealership; however, this particular recall, didn't even effect my car, so the trip out on a nasty rainy day, was not worth it to me. If the recalls could be better stated if particular recall, didn't even effect my car, so the trip out on a nasty rainy day, was not worth it to me. If the recalls could be better stated if it truly effects my car, that would be great. More

The salesman listened and was patient as I was buying my vehicle. He and the finance guy were easy to work with. vehicle. He and the finance guy were easy to work with. More