Jim Butler KIA - Service Center

Work was completed as promised, wait time for service was minimal and an average waiting room minimal and an average waiting room More

Have always had a positive experience servicing my Kia at Jim Butler. The staff communicates well and always explains what they’re doing or what might need to be done to my vehicle. Jim Butler. The staff communicates well and always explains what they’re doing or what might need to be done to my vehicle. More

Great service department Keith was very professional and knowledgeable, plan on getting my car serviced with Jim Butler Kia everytime! knowledgeable, plan on getting my car serviced with Jim Butler Kia everytime! More

it was a long but good visit. ..will definitely go back next time I need service ..will definitely go back next time I need service More

As always, quick and excellent service, no hassles and great all around customer service. Thank you. great all around customer service. Thank you. More

Keith Sutton was very responsive and informative. He kept me informed of the cars progress. He kept me informed of the cars progress. More

I don’t know who Keith Sutton is… Doug was my sales rep. We communicated often. Doug served us well. Historically I do not purchase from dealership and did not expect much. My son is glad it worked out! We communicated often. Doug served us well. Historically I do not purchase from dealership and did not expect much. My son is glad it worked out! I was annoyed to learn my credit report was ran THREE times in two days….for what purpose?!? More

All the service was excellent, the explanation was very clear and the waiting very pleasant clear and the waiting very pleasant More

Most enjoyable experience. Katie was superb at guiding me through the various features of my new vehicle and I know I can call on her with any questions. Katie was superb at guiding me through the various features of my new vehicle and I know I can call on her with any questions. More

Keith contacted me several times via email and a phone call to give me details on resolving the issue with my 2025 Sportage Ex's grille. I was greeted at the service door by a friendly service employee a call to give me details on resolving the issue with my 2025 Sportage Ex's grille. I was greeted at the service door by a friendly service employee and kept abreast by Keith of how things were progressing. While the resolution logistics took a long time, once all the pieces were put together we had a date for repair and that only took 3 hours. Keith made me feel that my car and I were important to him and Jim Butler KIA. I'm happy that I chose Jim Butler KIA rather than another KIA dealership that's actually closer to where I live. More