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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
781 Reviews

781 Reviews of Jim Butler KIA - Service Center

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April 23, 2025

The service from start to finish was amazing. I always trust my car in their hands More

by dmathieson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Keith Sutton in service is very polite and accommodating. I recently had issues with a recalled part—I was very anxious after my car lost power and the flashing orange motor indicator appeared on my dash. More

by Brenda Ray-Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee who directed my call directly to Keith as requested
April 19, 2025

Great service, friendly people, amazing environment. Zach McDermott made my first car purchase fantastic and also made my family very comfortable! More

by kalan.uzell.harwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The staff and service were awesome. They cleaned my car and fixed the extra issues that I had as well More

by dorothywyatt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Always Friendly and ,informative . Timely manner in getting work done. Always answers my questions if I need help More

by dllatm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Easy to deal with have never felt like I’ve been taken advantage of like I have at some dealers More

by debanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl cooper
April 16, 2025

As usual, the scheduling and communication process was great. They do good work and probably have the friendliest staff I've experienced. More

by gjones63017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Service is always top notch! Check in is fast and service members are friendly and helpful! More

by dlwade312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Keith Sutton is the best hands down! He’s the reason why most people deal there More

by LDTheNurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
April 15, 2025

First time I went to get service done at this dealership and everyone was professional and very knowledgeable. Work was done correctly and fast. 10/10 More

by wompzila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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