Jim Butler KIA - Service Center

Keith (service mgr) is the Best Ever!! I have to tell you that this dealership's service is top notch! They are all pleasant individuals for sure. Just know that Keith is the best at taking I have to tell you that this dealership's service is top notch! They are all pleasant individuals for sure. Just know that Keith is the best at taking care of his customers. Of which, I am one. He makes me feel like I am important and treats me like everyone wants to be treated. With respect. Respect for me personally but most of all respect for my time. Please give him a raise to make sure he stays with you. (No he did not pay me to say this...he has no idea I am doing this) David Cloud More

Great Service I have had my K900 serviced at Jim Butler for the past two years, the good news, I have only had to do oil changes and tire rotations for the most par I have had my K900 serviced at Jim Butler for the past two years, the good news, I have only had to do oil changes and tire rotations for the most part, excellent car. I did have a minor issue with a wobble in my tires that Alex worked on to get corrected and ended up getting me a new set of tires. They do a great job of treating you like you really matter to them and appreciate your business, especially Alex who just gets things done for you. I have to believe they are one of Kia's top rated service dealers. More

Very Nice and Hepful team Sales excelent very nice Bobby Herbert and Service Team very nice and Hepful persons.in all Appoinments Mr Alex Lutrell in Service excelent Customer Sales excelent very nice Bobby Herbert and Service Team very nice and Hepful persons.in all Appoinments Mr Alex Lutrell in Service excelent Customer Service.Great Auto Sales Jim Butler Kia More

Excellence every time Keith and the service team are the best I've encountered and I have owned numerous vehicles. I use them for all my service. Every time. Keith and the service team are the best I've encountered and I have owned numerous vehicles. I use them for all my service. Every time. More

service advisor had a flat tire on my brand new 2015 Kia Forte over the weekend. Unfortunately the tow co that roadside dispatched wasn't worth a dime. sent the wro had a flat tire on my brand new 2015 Kia Forte over the weekend. Unfortunately the tow co that roadside dispatched wasn't worth a dime. sent the wrong tow truck, and that's just the beginning. Either way, my follow up with Alex, the service advisor was outstanding. He treated me respectfully, took care of me quickly and even put me in a loaner so that he could order the correct tire. I didn't buy the care at that dealership, but I would certainly give them my business if I needed another car in the future. Alex was wonderful to deal with and I'm grateful for people like him :):) More

Unscheduled service stop In January 2015, we loaded up our Kia Sportage and other car with all the personal things we didn't want the movers to haul to our new home in Florida In January 2015, we loaded up our Kia Sportage and other car with all the personal things we didn't want the movers to haul to our new home in Florida. It was going to be a long 2 days of driving and we were hoping for no problems along the way. Only 3 hours into our trip a strange noise and vibration was occurring in the front end of our Kia. I made a quick call to Kia road assist and they connected me to Jim Butler Kia in the St. Louis metro. Alex advised me that his service Tech would only be available for a short while longer, but I thought we could make it and he told me to bring our Sportage in for a check. We did make it in time and were greeted by Keith who made us feel like he'd known us forever. He calmed our fears and said his Tech would take a quick look to see if the problem was easily detected. While we waited, the rest of the staff was very friendly and comforting. Keith kept me posted as to progress on our car. After about 30 minutes, Keith advised me that we were ready to go - no charge. The problem was loose lug nuts on both front wheels. He wished us luck and sent us down the road. Our worst fears of a major, time-delaying, expensive problem did not occur and we instead enjoyed our brief encounter with the wonderful staff at Jim Butler Kia. More

Service department Your service department Rocks I've only gone twice but each time I get the best service. I am always nervous when I have to deal with a dealer and yo Your service department Rocks I've only gone twice but each time I get the best service. I am always nervous when I have to deal with a dealer and your service department makes the experience a good one. More