Jim Butler KIA - Service Center

Went in for Service Recall Appointment. After 45 minutes I was told they were finished and my car was in the carwash. I asked them if they were sure about it being completed? They said y After 45 minutes I was told they were finished and my car was in the carwash. I asked them if they were sure about it being completed? They said yes! I told them I was sitting directly across from my vehicle, and it hadn't moved since I arrived. I could see it 30 feet away outside the Service window. After realizing their error, they told me they would move a car and get my vehicle in right away. After sitting for another 10 or 15 minutes, they came back and told me they were out of the recall cameras I made an appointment for and they would need to place an order . They would let me know when they were back in stock. Sorry, want a Carwash? It took me weeks to get this appointment. First service appointment. Tried to get an oil change a few months back and it was 4 - 6 weeks to get on the calendar. Went to another dealership the following week. I don't have a Sales Person, because they left after I made the purchase. Maybe they'll do better next time? More

Friendly, understanding shop that gets the job done properly every time we go to there! properly every time we go to there! More

People are nice, fast service. Not real fast, but better than others Word word word word word Not real fast, but better than others Word word word word word More

Very easy to order our new Carnival. No hassle or pressure at all. This is our first Kia purchase and look forward to enjoying it. No hassle or pressure at all. This is our first Kia purchase and look forward to enjoying it. More

Excellent customer service and value for the vehicle. Highly recommended. Took a little while, but they kept me comfortable. Highly recommended. Took a little while, but they kept me comfortable. More

I walked in at about 4:45 or so & had a car by closing at 6.. minimum down and monthly payment extremely reasonable for me. Loved every moment of the experience. I loved the car I purchased. it is used so I 6.. minimum down and monthly payment extremely reasonable for me. Loved every moment of the experience. I loved the car I purchased. it is used so I Hope the car can last & match the same energy as the dealership. Thank you! More

This was my first brand new car. I went in to kia Jim butter not wanting to buy a kia. Not once did they pressure me into a Kia .there Finace department Salvador was fantastic. All I I went in to kia Jim butter not wanting to buy a kia. Not once did they pressure me into a Kia .there Finace department Salvador was fantastic. All In all I will be going back. More

It was better then the last few times I went when they were doing construction. It took a little longer then they said but not so long that it made me mad. I did have to remind them about a issue I was ha were doing construction. It took a little longer then they said but not so long that it made me mad. I did have to remind them about a issue I was having but it seems to be fixed for now. More

Very nice staff, always make me feel welcome and safe whenever I need to do something for my car whenever I need to do something for my car More

They were very prompt getting the car done and washing it too. Only little complaint is no one really talked to me about how car was overall or ask me if any problems. too. Only little complaint is no one really talked to me about how car was overall or ask me if any problems. More