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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
527 Reviews

527 Reviews of Jim Butler KIA - Service Center

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March 01, 2020

I went there because my engine seized up. It was covered by warranty but they were so nice I bought a new car. But it didn't stop. Cheryl was so nice my wife bought a new car. More

by Scout297
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Johnson
January 01, 2020

Great Experience!! Cheryl Cooper, Justin Johnson and Chris Dixon Worked hard to get us an amazing deal. We walked in to the Kia dealership to get our 2015 Kia Optima ser More

by abzamkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Johnson, Chris Dixon
July 24, 2019

A smooth and easy Cheryl was absolutely incredible. She was patience while I test drive numerous vehicles and explain in detail the differences on the models. I real More

by Brenda H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Johnson
February 09, 2019

Thank you Brad, you have been a pleasure to work with thank you so much for the time you took out to speak with me today. Thanks again, Natalie More

by nbrenton17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Cheryl''s the best salesperson...professional, kind, courteo I came in for service and decided on a new forte. Everyone was helpful professional and courteous. I've been a customer for many years and there is a More

by Sandy76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Johnson, Chris Dixon
June 24, 2018

SERVICE ABOVE AND BEYOND THE SALE! I purchased a used 2011 Mustang GT. After I noticed an issue and they IMMEDIATELY got on it! This was something that wasn’t noticeable during daylight More

by DeAllyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Johnson, Joel Hauk
Jun 25, 2018 -

Jim Butler KIA responded

William thank you for the review. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and enjoy that convertible! :-) Joel Hauk General Sales Manager Jim Butler Kia

June 17, 2018

She was awesome She is great at what she dose and and very professional she did a excellent job she is a very great worker ......thank you Annie we appreciate you for More

by Redrum186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2018 -

Jim Butler KIA responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Happy and safe driving Joel Hauk General Sales Manager Jim Butler Kia

June 12, 2018

Excellent Service Great Great Service. They went above and beyond to help get into my car. This is where to go for a car. They are the best More

by lmartin3548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Johnson, Nate Thomas
Jun 15, 2018 -

Jim Butler KIA responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Joel Hauk General Sales Manager Jim Butler Kia

June 06, 2018

Excellent service department The engine died on my car, they worked hard for me to get it fixed quickly, professionally and friendly. I highly recommend the service department for More

by Andrewjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Burch, Alex Luttrell, Quartez Couzart
Jun 16, 2018 -

Jim Butler KIA responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Jim Butler Kia and we hope to see you again! Thank you, and safe driving! Joel Hauk General Sales Manager Jim Butler Kia

December 21, 2017

Keith (service mgr) is the Best Ever!! I have to tell you that this dealership's service is top notch! They are all pleasant individuals for sure. Just know that Keith is the best at taking More

by Bubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith!! Service manager!!!
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