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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
613 Reviews

613 Reviews of Jim Butler KIA - Service Center

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February 26, 2024

Keith is a great guy. He really takes good care of my car whatever it needs to be done. I have known him since we bought the car there 2017. More

by rmvoehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

It took an hour just to look at my car. This is with an appointment. I I think this was a bit long More

by dmb56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Great people, even better service. From beginning to end, a seamless and engaging experience. Love Jim Butler Kia. More

by rlbowman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

I was assisted right away and waited in a comfortable waiting room. I was given updates and finished in a timely manner . I was not happy with the car wash . The car was returned sopping wet . I will re More

by marilynpfitz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Service was great, was able to get in and out quickly. Staff were helpful and polite throughout the process. More

by carap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
February 24, 2024

Service Center success is due to Keith Sutton! Bought my KIA at another dealership closer to my home but drive to Chesterfield for service knowing and trust Keith Sutton for outstanding client More

by pafraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

My experience was great. Keith Sutton was very nice and informative and I didn't have to weight long. Thank you. More

by tesszorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Service at this location is the best they keep you informed about car and don't have you waiting all day for service that's why I use this location I'm not close at all More

by berniceborders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Nice people. Good communicators. Text savvy. Clean facility. Welcoming environment. Plentiful coffee. Positive vibes. Dope rides. More

by bshet
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Very easy and fast purchase process. I notice that all of these questions are about service but I have not had my car serviced there. I just bought it from Jean, who was great. Thanks! More

by Awsojs
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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