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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
609 Reviews

609 Reviews of Jim Butler KIA - Service Center

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January 07, 2025

The staff was very friendly. The car had to be there much longer than expected but they were very accommodating and provided us with a rental. More

by mattboeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle
January 07, 2025

Everyone is kind, helpful, and considerate. The space itself is clean and bright. I have recommended it to several friends. More

by mjo315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

They do good work but it takes too long to get an appointment. Not sure if it is a staffing issue or a facilities issue. More

by mikeh6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

After my tire rotation, all my wheel caps were loose. I had to go to all 4 and push them in. Also one of my air cap from the tire was missing. More

by ameetp14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Great service and very polite! ! The waiting room was comfortable and clean. Got us in and out in no time. More

by ahiggins5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The Service Department staff is extremely fast, friendly, and efficient. They make the inconvenience of maintenance and repair as convenient as possible. More

by s1037989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
January 02, 2025

The Service Department staff is extremely fast, friendly, and efficient. They make the inconvenience of maintenance and repair as convenient as possible. More

by s1037989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

The service department is absolutely the best! Always willing to help and work with my time schedules. They are kind and a joy to work with! More

by leslie.pauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Very experienced dealer and technicians. I’ve only had positive interactions and service done to my car. Highly recommend this location More

by LAKE55465020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I purchased my car at Jim Butler Kia, and only service my car there - I don't trust anyone else. More

by amysowinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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