Jim Butler KIA - Service Center

Keith Sutton, Feb 27, the service writer, made this 3rd trip in 30 days, a pleasant experience. Keith was extremely polite, courteous, respectful and thorough. He advised when my car went to the serv trip in 30 days, a pleasant experience. Keith was extremely polite, courteous, respectful and thorough. He advised when my car went to the service bay and 45 min later retrieved me as the work was completed. He is consistently This way with all customers as I have observed him with others in the waiting area. Compared to the other male service writer whose name appears on my slips of Jan 30 and Feb 20, This was like I was in 2 different dealers. I will request Keith for any future service trips. More

Keith Sutton was competent and professional. Car was done before expectation and I always appreciate the car wash. Car was done before expectation and I always appreciate the car wash. More

Quick, clear explanation of work to be done, car washed. Great service and friendly. Look forward to future services. Great service and friendly. Look forward to future services. More

The team in the service center at Jim Butler Kia works with you and for you. They did their best to get me in and back on the road in a timely manner. with you and for you. They did their best to get me in and back on the road in a timely manner. More

Quick and friendly service with no hassles and always ensure I understand what service was required and completed. ensure I understand what service was required and completed. More

Keith was very friendly. He took care of my needs quickly and efficiently. I was contacted as soon as the car was ready. He took care of my needs quickly and efficiently. I was contacted as soon as the car was ready. More

Communication needs to be better. Was pleased with the promptness and availability for the appointment. Was pleased with the promptness and availability for the appointment. More

I did my research, and I truly don't think I could have gotten the price I did for my forte GT line anywhere else. Jim Butler KIA sold it to me for about 4k less than other places would. gotten the price I did for my forte GT line anywhere else. Jim Butler KIA sold it to me for about 4k less than other places would. More

Nice people, but service takes sooooo long. This happens every visit. Two hours for a SCHEDULED oil change!? This happens every visit. Two hours for a SCHEDULED oil change!? More

They did a great job getting my car ready for me when I came to pick it up and take it home. came to pick it up and take it home. More