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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
613 Reviews

613 Reviews of Jim Butler KIA - Service Center

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March 07, 2024

I have always been very happy with the service office personnel. They are always kind,professional and do their best in a lot of different situations. Probably the only reason I continue to return. More

by forbes3we
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Keith is kind and friendly and goes out of his way to answer any of my questions. More

by StubFr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

I respect and admire the Keith and his crew when it comes to fixing my car . I like how they wash it after a fix or an oil change , the sales group is not good as I was trying to buy a car , I called in need More

by smileybandit0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Well I tryed to get a second key and it was like trying to pull teeth, and now my light tha shines on the ground for the rear lift gate doesn’t work More

by billwilliamdenver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sowers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Do
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Fantastic work and very informative. Keith never fails me when I visit Jim Butler Kia. More

by sampgr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Best dealership in town, very professional. Never let me down when it came to service!! More

by redmondnaketa
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Wright
March 04, 2024

You had my car for 13 days I called manager and complained and got car within a couple hours. I am a single senior citizen and was without a car for 13 days. So unhappy More

by atvrider5371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in particular
March 04, 2024

Easy to work with. Good communication. Excellent work. Nice waiting area. Car ready as promised. More

by kalsleep
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Excellent experience. Everyone was so nice and helpful. Would definitely recommend Jim Butler Kia. Thank you. More

by mkaiken57
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Very helpful. In guiding us on the features of the kia carnival. Top notch staff More

by bcarey963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernisha Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
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