Jim Butler KIA - Service Center

Disappointed windshield washer fluid not filled when I was instructed to empty it. My lines were freezing. I did so. I also reminded the front desk and when the gentleman came to explain they were running was instructed to empty it. My lines were freezing. I did so. I also reminded the front desk and when the gentleman came to explain they were running behind, I again asked to have the fluids filled. He said they would do so. I later drove my car and discovered with heavy fog and dirty greasy overspray from a truck hit my windshield that I had zero windshield fluid when the wipers smeared this film across my windshield. Very dangerous situation. Very disappointed. I thought I could trust their word. Apparently I couldn’t. More

When you buy a new car the last thing you expect is it will need attention and repair! The issue was an electrical issue and it took some time to find and repair. The Jim Butler Kia team, Mr Matt Busch, will need attention and repair! The issue was an electrical issue and it took some time to find and repair. The Jim Butler Kia team, Mr Matt Busch, Mr Keith Sutton, Mrs Cheryl Cooper displayed quality service, outstanding commitment, and imagination to fix my Kia. I hold them in high regard and phase them for their hard work and completion of an unusual task. A sterling experience. More

I have been pleased with their service and personnel for the past 5 plus years. the past 5 plus years. More

When I drove my new 2022 Kia Soul off the lot on Friday the touch screen radio was not working and also found the one outlet was not working. Although it took a little while because all the parts were back the touch screen radio was not working and also found the one outlet was not working. Although it took a little while because all the parts were back ordered. They kept me posted on what was happening. As soon as they were able to get those parts, they got me in and replaced audio system and outlet. Happy to say they stayed right on top of the situation. More

The whole Jim Butler Kia team is amazing. Thank you to everyone. Love you Keith. Thank you to everyone. Love you Keith. More

The service and staff at Jim Butler is 'top notch'. Keith keeps me informed as to what is needing to be completed. Keith keeps me informed as to what is needing to be completed. More

Keith Sutton is always on his A game. Works to keep everyone on time and going home hapoy Works to keep everyone on time and going home hapoy More

Got in for service on schedule and out quick unlike Jim Butler Chevrolet,thank you Butler Chevrolet,thank you More

I went to look at cars and worked with Mike Wheeler. He answered every question thoroughly and knew the ins and outs of all the trim levels. He was great to work with and did not pressure me at all. I w He answered every question thoroughly and knew the ins and outs of all the trim levels. He was great to work with and did not pressure me at all. I walked out with the exact vehicle I wanted and couldn't be happier. Sal in the finance division was also great. He did a lot of research to get me the best rate. He went through all the options for other warranties with no pressure. I would definitely recommend Jim Butler Kia for any car needs. More

I had a great experience with everyone at the dealership. I have really enjoyed my 2017 nesion rouge. I have really enjoyed my 2017 nesion rouge. More