Jim Butler KIA - Service Center

I've had the car in the shop three times recently. I think we finally resolved the issues... driving like new again. Thanks Keith for all you do! I think we finally resolved the issues... driving like new again. Thanks Keith for all you do! More

I have always had excellent service here, which is why I continue to go back. Keith has always been great to work with! continue to go back. Keith has always been great to work with! More

It took 1 and 1/2 months to get a service appointment. Then they can’t check my check engine light because there was no tech even though it was on my appointment. Then they forgot about me at my appointme Then they can’t check my check engine light because there was no tech even though it was on my appointment. Then they forgot about me at my appointment while I sat there for 3 hours. Then the said they would call me with the how much it would be to fix my car and I am still waiting. So i am extremely disappointed in the way I was treated at my appointment. I do not recommend. More

Keith has helped me service my Kia for 11 years. He is excellent concerning customer service, and knowledgeable about the car He is excellent concerning customer service, and knowledgeable about the car More

Went in for Service Recall Appointment. After 45 minutes I was told they were finished and my car was in the carwash. I asked them if they were sure about it being completed? They said y After 45 minutes I was told they were finished and my car was in the carwash. I asked them if they were sure about it being completed? They said yes! I told them I was sitting directly across from my vehicle, and it hadn't moved since I arrived. I could see it 30 feet away outside the Service window. After realizing their error, they told me they would move a car and get my vehicle in right away. After sitting for another 10 or 15 minutes, they came back and told me they were out of the recall cameras I made an appointment for and they would need to place an order . They would let me know when they were back in stock. Sorry, want a Carwash? It took me weeks to get this appointment. First service appointment. Tried to get an oil change a few months back and it was 4 - 6 weeks to get on the calendar. Went to another dealership the following week. I don't have a Sales Person, because they left after I made the purchase. Maybe they'll do better next time? More

Friendly, understanding shop that gets the job done properly every time we go to there! properly every time we go to there! More

Very easy to order our new Carnival. No hassle or pressure at all. This is our first Kia purchase and look forward to enjoying it. No hassle or pressure at all. This is our first Kia purchase and look forward to enjoying it. More

People are nice, fast service. Not real fast, but better than others Word word word word word Not real fast, but better than others Word word word word word More

I walked in at about 4:45 or so & had a car by closing at 6.. minimum down and monthly payment extremely reasonable for me. Loved every moment of the experience. I loved the car I purchased. it is used so I 6.. minimum down and monthly payment extremely reasonable for me. Loved every moment of the experience. I loved the car I purchased. it is used so I Hope the car can last & match the same energy as the dealership. Thank you! More

Excellent customer service and value for the vehicle. Highly recommended. Took a little while, but they kept me comfortable. Highly recommended. Took a little while, but they kept me comfortable. More