Jim Butler KIA - Service Center

10:30 oil change appointment. Was told it might take an hour. After 1.5 hours I noticed my vehicle hadn't even been moved in for service. I inquired about it and it was moved Was told it might take an hour. After 1.5 hours I noticed my vehicle hadn't even been moved in for service. I inquired about it and it was moved in and completed by 1:15 - 1:30 pm. I didn't expect it to take approximately 3 hours since I had an appointment time and I also had a 3-hour round trip drive. More

Jim Butler Kia has really great people working there. From the sales floor to the service technicians and into any office in the building you’ll find a good person willing to help. From the sales floor to the service technicians and into any office in the building you’ll find a good person willing to help. More

Lack of communication with the service department is a major issue. This has been an ongoing problem. major issue. This has been an ongoing problem. More

kind, timely service which is very important to me because I wait for my car. because I wait for my car. More

Keith was very compassionate, very kind. My experience with Jim Butler and Keth, Service Manager was the very best. My experience with Jim Butler and Keth, Service Manager was the very best. More

Very pleased with my service experience at Jim Butler. Started on time and finished quickly. Cleaned car up nicely before returning to me. Started on time and finished quickly. Cleaned car up nicely before returning to me. More

Friendly and positive attitude. In and out of service appointment without any issues. Service completed within the appointment time. In and out of service appointment without any issues. Service completed within the appointment time. More

Great people selling great cars. I love my Kia and would recommend purchasing from Jim Butler! I love my Kia and would recommend purchasing from Jim Butler! More

Butler Kia has been one of the best car dealerships I’ve ever dealt with, providing excellence in sales, service, parts and generous offers on trade ins and even out right purchases! The staff has always be ever dealt with, providing excellence in sales, service, parts and generous offers on trade ins and even out right purchases! The staff has always been friendly, professional, attentive and with the building remodel/upgrades, what’s not to like?! More

Very efficient and very friendly service with a smile. My car was in good hands My car was in good hands More