Jim Butler KIA - Service Center

Keith was excellent to work with. He understood my problem, got it fixed and kept me informed as to when my car would be ready. He understood my problem, got it fixed and kept me informed as to when my car would be ready. More

Keith Sutton always takes care of my service (multi vehicle) issues in an exemplary manner. vehicle) issues in an exemplary manner. More

Jim Butler Kia has a wonderful bright new service area and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. More

Went for tire rotation and oil change both sensor lights are now on in my dashboard also broken key fob. are now on in my dashboard also broken key fob. More

I spent approx. $750.00 a few months ago to get automatic trunk opening to work. They replaced the trunk latch assy. I took the car in because I was having trouble w $750.00 a few months ago to get automatic trunk opening to work. They replaced the trunk latch assy. I took the car in because I was having trouble with heating. Spent around $900.00 to have heating repaired. Discovered after heating repaired the automatic trunk opening did not work. Was told it was "just coincidental" that a module under the dash had to be replaced and cost another $700.00. It will never happen again at Jim Butler Kia! By the way, I bought a new Sportage from you around the first of the year! More

The service department is very quick and helpful. There was water and/or coffee available, comfortable seating, TV, and WIFI connection. There was water and/or coffee available, comfortable seating, TV, and WIFI connection. More

This was our 4th Kia we have purchased from Cheryl. She always takes care of us and appreciate her knowledge of the vehicles she sells. She always takes care of us and appreciate her knowledge of the vehicles she sells. More

They were great. And quick. Very helpful. I knew what I wanted and they did not try to talk me into something more expensive. And quick. Very helpful. I knew what I wanted and they did not try to talk me into something more expensive. More

I drive out of my way to come to this dealership because of Keith Sutton. I also get excellent service from Roger, the Porter. of Keith Sutton. I also get excellent service from Roger, the Porter. More

Courteous, on time, very polite staff and clean building. Easy to set appointment. Staff was very helpful when explaining the service that was needed. Easy to set appointment. Staff was very helpful when explaining the service that was needed. More