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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
616 Reviews

616 Reviews of Jim Butler KIA - Service Center

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April 15, 2024

As a first time buyer they made it really simple for me and could tell they were genuine people! More

by dylanupnoww05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Starnes
April 15, 2024

Keith Sutton is amazing. He is the reason I continue to service my Telluride and will purchase my next one at Jim Butler Kia. More

by nkupaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. More

by lindad0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

I didn't deal with service dept so unsure why you want a review from me. We bought a new car and the new car prep was awful. More

by tlkorte1
Recommend Dealer
No
Employees Worked With
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvator Pineiro, Raven Chisley
April 14, 2024

Service Dept is always friendly and professional. They ever try to force additional services when not needed. More

by patmillikan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Had a horrible experience with the first selection and wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went b More

by Jackiewhite2768
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John~store manager
April 11, 2024

Costumer focused, friendly and boy did Cheryl work hard for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. More

by jenkins1224
Recommend Dealer
Yes
Employees Worked With
Annie Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in Finance
April 11, 2024

Getting in was quick, staff was quick to validate my appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. More

by b.schwenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

This dealership is very customer focused. The entire team from intake representatives and mechanics to staff members. More

by randellmg
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
April 08, 2024

Great service and timely service completion. Keith always keeps you apprised of the work status & any findings throughout the process. More

by RShelton13$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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