Jim Butler KIA - Service Center

Nice people, but service takes sooooo long. This happens every visit. Two hours for a SCHEDULED oil change!? This happens every visit. Two hours for a SCHEDULED oil change!? More

I did my research, and I truly don't think I could have gotten the price I did for my forte GT line anywhere else. Jim Butler KIA sold it to me for about 4k less than other places would. gotten the price I did for my forte GT line anywhere else. Jim Butler KIA sold it to me for about 4k less than other places would. More

Communication needs to be better. Was pleased with the promptness and availability for the appointment. Was pleased with the promptness and availability for the appointment. More

Service was great, was able to get in and out quickly. Staff were helpful and polite throughout the process. Staff were helpful and polite throughout the process. More

They did a great job getting my car ready for me when I came to pick it up and take it home. came to pick it up and take it home. More

Keith is a great guy. He really takes good care of my car whatever it needs to be done. I have known him since we bought the car there 2017. He really takes good care of my car whatever it needs to be done. I have known him since we bought the car there 2017. More

It took an hour just to look at my car. This is with an appointment. I I think this was a bit long This is with an appointment. I I think this was a bit long More

Great people, even better service. From beginning to end, a seamless and engaging experience. Love Jim Butler Kia. From beginning to end, a seamless and engaging experience. Love Jim Butler Kia. More

I was assisted right away and waited in a comfortable waiting room. I was given updates and finished in a timely manner . I was not happy with the car wash . The car was returned sopping wet . I will re waiting room. I was given updates and finished in a timely manner . I was not happy with the car wash . The car was returned sopping wet . I will request no car wash next time ! More

Service Center success is due to Keith Sutton! Bought my KIA at another dealership closer to my home but drive to Chesterfield for service knowing and trust Keith Sutton for outstanding client Bought my KIA at another dealership closer to my home but drive to Chesterfield for service knowing and trust Keith Sutton for outstanding client service. He is The Best of The Best! More