Back

Jim Butler KIA - Service Center

Chesterfield, MO

4.5
608 Reviews

608 Reviews of Jim Butler KIA - Service Center

Sort by
January 24, 2025

Keith was extremely helpful and friendly. Car was serviced in a timely manner. I highly recommend this dealership. More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Fast and courteous staff. I highly recommend this dealership for your service and sales needs. More

by tammie.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Good experience, no hi pressure sales tactics, will address any issues found with the car More

by larcor97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Friendly staff, accommodating while you wait for service, keep you updated on what’s going on and service done in an efficient amount of time. More

by trpcdip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Recalls (2) were completed. I had to wait longer than anticipated, but understood that other repairs in work would possibly delay my car a little. It took a little over 2 hours. More

by graymk
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

The staff were friendly and concerned with resolving the issue in my 2025 Sorento. They identified the problem and ordered the part. This car has 1300 miles on it and has been to the dealer twice for burn More

by tbonecox
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Fabulous service! Friendly knowledgeable staff. I highly recommend! Can’t say enough good things about Jim Butler Kia! More

by mjo315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The service was amazing. Was dropping my car off for a recalled and was by Keith that I can wait for it. I was out within an hour. Exactly customer service! More

by nabegg1568
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Jonathan has the best in class Customer Service skills! Very communicative, friendly, and genuine. Truly amazing employee and experience! Thank you! More

by Jonathan Hengst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

The staff was very friendly. The car had to be there much longer than expected but they were very accommodating and provided us with a rental. More

by mattboeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janelle
...
4
...