Jim Butler KIA - Service Center

Would like to thank Paul for his uncommon courtesy and help with information concerning the current Kia recalls. I consider this job 'Well done'. help with information concerning the current Kia recalls. I consider this job 'Well done'. More

Overall service was good and facilities also were satisfactory. Keith was pleasant and professional and I will continue to go back satisfactory. Keith was pleasant and professional and I will continue to go back More

Kieth is always great to work with. All of the service on our 2013 Kia has been done thee and we keep coming back because we can trust them. He explains things thoroughly and emphasizes All of the service on our 2013 Kia has been done thee and we keep coming back because we can trust them. He explains things thoroughly and emphasizes what needs to be done vs what can wait. More

The day I went to look at a car I knew I was going to purchase, but I appreciated not being bombarded with salesman on the lot. The dealership is very clean and modern. I never felt pressured into anythi purchase, but I appreciated not being bombarded with salesman on the lot. The dealership is very clean and modern. I never felt pressured into anything. We noticed some small dents on the roof possibly from transport and my salesman Jean made sure these were fixed free of charge. When I came in for my first oil change I was in and out in about half an hour. Keith was very attentive and there was a large waiting area. I love my new car and have had nothing but positive experiences at Jim Butler KIA. More

Always kept us informed. Very courteous. We are waiting to get the additional work set up. Very courteous. We are waiting to get the additional work set up. More

Did their best to help us every step of the way. Much appreciated! Keith was great. Much appreciated! Keith was great. More

We loved working with Cheryl! We went around town and wasn't getting the thrill and experience you usually get when buying a new vehicle and for that reason we didn't buy from oth We went around town and wasn't getting the thrill and experience you usually get when buying a new vehicle and for that reason we didn't buy from other places. Cheryl gave us it all and some. Sure Cheryl is what I call her! She was what we were looking for and some! More

Paul was amazing! He remembered speaking with me and remembered details of our conversation from several weeks prior. He was patient and kind in explaining the work th He remembered speaking with me and remembered details of our conversation from several weeks prior. He was patient and kind in explaining the work that would be completed and also offered an Uber ride if I didn’t wish to wait the entire time. I was very pleased with my interaction with him! More

Keith was very informative and friendly. Told me what maintenance I should do, quoted me prices and had the work completed in a timely manner. Told me what maintenance I should do, quoted me prices and had the work completed in a timely manner. More

I recently had my vehicle serviced at Jim Butler Kia in Chesterfield and the entire experience exceeded my expectations. From the moment I pulled in, the staff was professional, courteous, and efficient. T Chesterfield and the entire experience exceeded my expectations. From the moment I pulled in, the staff was professional, courteous, and efficient. The service manager Keith kept me informed every step of the way, clearly explaining what my car needed and how long it would take. The waiting area was clean, comfortable, and well-stocked, which made the short wait much more pleasant. Even better, my car was ready on time, freshly washed, and running perfectly. I appreciate the honesty and transparency throughout the process—there were no surprise charges and they only recommended services that were actually needed. I’ll definitely be coming back for future maintenance. Highly recommend this dealership if you’re looking for quality service you can trust! More