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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
616 Reviews

616 Reviews of Jim Butler KIA - Service Center

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May 02, 2024

Raven and Mary were phenomenal I can’t wait to refer to this dealership. Thank you for everything. More

by jburks43092
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raven Chisley
May 02, 2024

They had us in and out and made everything about the experience smooth and easy. More

by joeytrebing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

We are 9 year customers and so happy Keith is back in the service department in Chesterfield. Keith us always friendly, attentive and knowledgeable. More

by Jennifer Kist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They left the cabin air filter out of my wife’s car after they tried selling her a new cabin air filter and engine air filter. My wife opted out on the cabin air filter so they just didn’t re install it. Coo More

by laurenenloe92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
April 29, 2024

They were extremely professional, helpful, sincere, and overall wonderful to work with. They finished my service in a timely manner even with how busy they are. More

by dmgrant1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I sadly don't remember her name because I have the memory of a goldfish, but she was phenomenal!!
April 29, 2024

They are very rude and parts take forever to get. Long time to hear anything back. More

by marshallstephen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raven Chisley
April 29, 2024

Service was wonderful thank you. Everyone was very friendly will definitely bring our car back. More

by iluvphoebepug33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
April 27, 2024

It was a Very efficient process. Everyone was very nice. It took a while to get the title but I got it and everything worked out. More

by stacybilello
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Came in to see Tyler after working with him on my son's purchase. Did a great job More

by adamk12
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Great Howe er I took my car in for oil changed and asked them to check to see if I had the recall problem. NO ANSWER YET. still waiting. More

by brenda25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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