Jim Butler KIA - Service Center

My experience with your service center was excellent! Customer service is a strength at your establishment. Customer service is a strength at your establishment. More

I have purchased my car here in 2013, and have had it serviced only here. Keith has been my service agent since day one. It's wonderful to feel taken care of and heard. Never have I felt that I was being serviced only here. Keith has been my service agent since day one. It's wonderful to feel taken care of and heard. Never have I felt that I was being swindled into services I didn't need. Keith and the service department are wonderful More

Great service department. I was kept informed about the progress of work being done. Service was completed in timely manner. I was kept informed about the progress of work being done. Service was completed in timely manner. More

one of the main reason i have bought 4 Kias from Jim Butler is because of the great service and attention that i receive form Keith. He is a pleasure in an otherwise usually careless occupation. Also Butler is because of the great service and attention that i receive form Keith. He is a pleasure in an otherwise usually careless occupation. Also very impressed with his new look! More

The lady that at the service counter was super nice. I feel someone needs to plan better. I was there 3and 1/2 hours for oil change and tires rotated. Way to long. I feel someone needs to plan better. I was there 3and 1/2 hours for oil change and tires rotated. Way to long. More

I would've given a 5☆, but after 4 calls I received no call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 More

Great experience, wonderful customer service. Highly recommend the staff. Service appointments are always on time Highly recommend the staff. Service appointments are always on time More

Always receive great service and Keith makes sure that you get in for service in a reasonable amount of wait time. you get in for service in a reasonable amount of wait time. More

Keith is always very helpful and willing to assist with any questions. He listens and can suggest possible solutions. Very helpfu! any questions. He listens and can suggest possible solutions. Very helpfu! More

This has become our family car dealership. And we trust them to do all the service- even oil changes - because we know it will be done right. I appreciate and trust the service department to c And we trust them to do all the service- even oil changes - because we know it will be done right. I appreciate and trust the service department to check even the little things and keep my car running well. More