Jim Butler KIA - Service Center

Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More

Costumer focused, friendly and boy did Cheryl work hard for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. More

Getting in was quick, staff was quick to validate my appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. appointment and record the details of my request. Waiting room was clean, quiet, and had refreshments available. More

This dealership is very customer focused. The entire team from intake representatives and mechanics to staff members. The entire team from intake representatives and mechanics to staff members. More

Great service and timely service completion. Keith always keeps you apprised of the work status & any findings throughout the process. Keith always keeps you apprised of the work status & any findings throughout the process. More

Keith was excellent to work with. He understood my problem, got it fixed and kept me informed as to when my car would be ready. He understood my problem, got it fixed and kept me informed as to when my car would be ready. More

Keith Sutton always takes care of my service (multi vehicle) issues in an exemplary manner. vehicle) issues in an exemplary manner. More

Jim Butler Kia has a wonderful bright new service area and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. More

I spent approx. $750.00 a few months ago to get automatic trunk opening to work. They replaced the trunk latch assy. I took the car in because I was having trouble w $750.00 a few months ago to get automatic trunk opening to work. They replaced the trunk latch assy. I took the car in because I was having trouble with heating. Spent around $900.00 to have heating repaired. Discovered after heating repaired the automatic trunk opening did not work. Was told it was "just coincidental" that a module under the dash had to be replaced and cost another $700.00. It will never happen again at Jim Butler Kia! By the way, I bought a new Sportage from you around the first of the year! More

Went for tire rotation and oil change both sensor lights are now on in my dashboard also broken key fob. are now on in my dashboard also broken key fob. More