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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
531 Reviews

531 Reviews of Jim Butler KIA - Service Center

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April 29, 2024

They are very rude and parts take forever to get. Long time to hear anything back. More

by marshallstephen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raven Chisley
April 29, 2024

Service was wonderful thank you. Everyone was very friendly will definitely bring our car back. More

by iluvphoebepug33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Allen Starnes
April 27, 2024

It was a Very efficient process. Everyone was very nice. It took a while to get the title but I got it and everything worked out. More

by stacybilello
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Came in to see Tyler after working with him on my son's purchase. Did a great job More

by adamk12
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Great Howe er I took my car in for oil changed and asked them to check to see if I had the recall problem. NO ANSWER YET. still waiting. More

by brenda25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

No proactive updates on the vehicle, charged me 3% to use a credit card on $1,300 bill, and didn't resolve the original issue. More

by timothyadierkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Cheryl and Salvatore were amazing to work with when we purchased our Kia Sorento! We highly recommend them! More

by garywduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvatore
April 18, 2024

It’s the people not the Dealership . Tthe people always make the big difference always or not. More

by wgkasalko
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with Christie in Service and another
April 18, 2024

Every thing was smooth and quick. Everyone kept up to date every step of the way More

by smittyg45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I’m tired of bringing my business and getting a xxxx poor job from the service department. It really sad that when you request something very small as a vacuum you can’t get and get an excuse everytime you c More

by msrhonda88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who it was
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