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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
819 Reviews

819 Reviews of Jim Butler KIA - Service Center

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May 26, 2025

Always have a good experience there. Keith was great and responded quickly to my text. Thank you! More

by ericablon
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

This dealership is one of the best I’ve experienced. All the employees were knowledgeable and friendly. I wouldn’t want to go any where else. The department was very clean and the waiting area was comfo More

by paula.3089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I received fast and friendly service. The service department was great to work with. I will definitely be back. More

by tammie.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very professional! From shopping to purchasing the experience was top shelf and would definitely recommend family and friends to shop for new vehicle More

by joe.sakofske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Loraine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

So far so good. Good buying experience a few months ago and the first service visit was pleasant and professional. More

by 1dagklg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Ruebling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Car was in for diagnostics. No issues found and no charge made to me which I did not expect and very much appreciated. Communication was good throughout. More

by Philip Sheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Friendly prompt service. The car wash was not working so they gave me a coupon to use at Club car wash. Thanks! More

by mjasonbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

He kept me updated the whole time. My service was super quick, even with the extend of my dent. Very good experience. More

by evawilliams2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The car broke down within 7 days of owning. I had to pay for the tow and they said I need to put it on my insurance. Insurance said the dealer needed to cover it. More

by ianmdarnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Do
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The car I bought need so. e things fixed. They fixed it,but for short time.making that noise again. So frustrating More

by jerry.chirinos50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Seifried
3.0
This rating includes all reviews, with more weight given to recent reviews.