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Jim Butler KIA - Service Center

Chesterfield, MO

4.4
533 Reviews

533 Reviews of Jim Butler KIA - Service Center

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November 11, 2024

Oil change appointment went well. Jonathan was very professional. Work was very timely. Very satisfied. More

by camerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

James was very proactive and communicated very effectively the ongoing work while the car was there. Exceptional service from him. More

by calandraca82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 10, 2024

They were very nice to deal with and friendly staff. They were able to answer any questions we had about the vehicle. More

by Apriljames1967
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

I have purchased many new cars, I have never gotten the run around about questions or problems from any other dealers, just Jim Butlers KIA! If I could, I would return this car today. No support! More

by johnandmary1130
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Hutchens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 06, 2024

James was very attentive and helpful! He's checking on my windshield warranty I purchased. More

by dclayton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES DELALOYE
November 05, 2024

Car was towed in and it took 5 days to even look at it to discover it was a recall item on a car with 18,000 miles. Had to lease a car from Enterprise since we were quoted $90 a day from Kia. More

by themocrows
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

They were very professional and explained all that was checked on my car beyond the oil change. More

by robin.krivanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Trustworthy with great communication and knowledge! Thank you for the solid service! A+++ would recommend More

by Hayleyaschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 04, 2024

James is a breath of fresh air in a world that seems to have forgotten what good customer service is. His communication was outstanding. The work was done right the first time and completed when promised. More

by jasonkober4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAMES DELALOYE
November 04, 2024

Everything went off like I thought it would including recall work, took a bit longer than expected but work was exceptional More

by jason.m.schroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES DELALOYE