Jim Butler KIA - Service Center

Always receive great service and Keith makes sure that you get in for service in a reasonable amount of wait time. you get in for service in a reasonable amount of wait time. More

Keith is always very helpful and willing to assist with any questions. He listens and can suggest possible solutions. Very helpfu! any questions. He listens and can suggest possible solutions. Very helpfu! More

I had and oil problem with my 2020 Telluride starting in April of 2023. ( the engine was burning oil) I struggled to get anything accomplished with getting it fixed until the winter of 2023 and then Jim but April of 2023. ( the engine was burning oil) I struggled to get anything accomplished with getting it fixed until the winter of 2023 and then Jim butler had my car for 2.5 months and I just got it back May 3rd 2024 with some engine valve replacements. The next day after getting it back I noticed it had hail damage on the hood and the roof. ( there had been 2 major hail storms in the St. Louis area recently so I was not shocked). But the deal ship said NOTHING about the damage!! So strange!! Then I called and they didn’t even act shocked, barely said anything and definitely didn’t apologize!! The worst Service Ever! More

Didn't answer the phone or return messages. Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else di Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else discussed when appointments were made. Then told they'd need the cars longer to complete service that they promised would be done. Total disappointment. More

This has become our family car dealership. And we trust them to do all the service- even oil changes - because we know it will be done right. I appreciate and trust the service department to c And we trust them to do all the service- even oil changes - because we know it will be done right. I appreciate and trust the service department to check even the little things and keep my car running well. More

Got me in and out quickly on short notice. Keith was great to work with as always! Keith was great to work with as always! More

It was easy to book service. My vehicle received and took for service immediately . Got the vehicle serviced before expected time. My vehicle received and took for service immediately . Got the vehicle serviced before expected time. More

Dealership is ok, but do not like having to pay a fee to use a credit card for car repair bill. use a credit card for car repair bill. More

Excellent service as always. In time and with a nice clean car at the end. Thank you. In time and with a nice clean car at the end. Thank you. More

Great service experience. It was done in the time they quoted me and the pick up and delivery service was outstanding. I highly recommend this service department. It was done in the time they quoted me and the pick up and delivery service was outstanding. I highly recommend this service department. More