Jim Butler KIA - Service Center

New,clean & comfortable! Staff very friendly & accommodating. Easy to get to, but need to improve getting an appointment(took 2 weeks!). Staff very friendly & accommodating. Easy to get to, but need to improve getting an appointment(took 2 weeks!). More

Purchased vehicle and it had a problem from the start. They addressed the problem buy it took a long time. Vehicle was in their shop for 3 weeks because I believe it was a low priority item. Communicat They addressed the problem buy it took a long time. Vehicle was in their shop for 3 weeks because I believe it was a low priority item. Communication could have been better as well, I had to call a couple times of my own to get updates on the status of it, they did not call me to let me know what was going on. Fortunately I had a free rental car that helped but it seemed to take much longer than I thought it should. More

I usually ignore these requests but I wanted to hop in here and just say I thought Christina Rice in the service dept did a remarkably great job. Her communication was great and she went above and beyond here and just say I thought Christina Rice in the service dept did a remarkably great job. Her communication was great and she went above and beyond to be helpful. What is normally kind of a pain in the backside experience was made easier because she really cared to make sure I had all info in a timely manner and that she made sure my problems were solved. I was so happy to have her helping me. More

They were on time for my appt and oil change and tire rotation took under an hour. I was very pleased with my experience. rotation took under an hour. I was very pleased with my experience. More

Staff was very courteous and knowledgeable they were right on time with the work checking me in and out and car wash looked great, right on time with the work checking me in and out and car wash looked great, More

My service advisor Christina Rice and the rest of the staff were all very helpful during my visit. Christina kept me in the loop my entire visit, and was very considerate and knowledgeable. staff were all very helpful during my visit. Christina kept me in the loop my entire visit, and was very considerate and knowledgeable. More

The service was very prompt. The service manager Keith was very friendly and knowledgeable. Jim Butler KIA has never let me down. The service manager Keith was very friendly and knowledgeable. Jim Butler KIA has never let me down. More

Jordan was our salesperson & he was wonderful! He was very knowledgeable & the service he provided exceeded our expectations. He was very knowledgeable & the service he provided exceeded our expectations. More

Had a 1:30 appointment and my car wasn’t even pulled into the garage until 2:30. At no point when I dropped the car off did any of he staff let me know there was a significant time delay. I would have opte the garage until 2:30. At no point when I dropped the car off did any of he staff let me know there was a significant time delay. I would have opted to reschedule my service. More

Everyone is extremely helpful and knowledgeable and always makes sure you are satisfied, will definitely continue to use this dealership always makes sure you are satisfied, will definitely continue to use this dealership More