Jim Butler KIA - Service Center

Very clean, and got me out in great time. Also the staff was very nice and great to me Also the staff was very nice and great to me More

I have been using Jim Butler service for the past 10 years and we have been impressed with the treatment that we have received. I wish all dealerships were as great as Jim Butler and had people like Kei years and we have been impressed with the treatment that we have received. I wish all dealerships were as great as Jim Butler and had people like Keith. No I am not Keith's father. More

Very Efficient and extremly friendly. Best car buying experience to date. Cheryl Cooper was great to work with Best car buying experience to date. Cheryl Cooper was great to work with More

Wonderful experience. The service team was very accommodating, informative, and a pleasure to work with. Highly recommend. The service team was very accommodating, informative, and a pleasure to work with. Highly recommend. More

I was surprised at how long it took to get my oil changed. I was one of 5 people in the waiting area. The receptionist came over to update me twice, once to tell me my car was being worked on. And th changed. I was one of 5 people in the waiting area. The receptionist came over to update me twice, once to tell me my car was being worked on. And the second time to tell me that my car was done and in the car wash and she would be back with my keys shortly. I waited 35 minutes for her to bring me my keys. Turns out, she forgot about me. My car had been ready for 40 minutes. She finally brought me my keys when she realized she forgot me and she apologized. Not impressed with this service. More

Poorly planned waiting area with poorest possible facilities. Very tough to contact a person in the service center, sometimes takes hours of time just to get a service person on phone, always complai facilities. Very tough to contact a person in the service center, sometimes takes hours of time just to get a service person on phone, always complains for shortage of staff with overwhelming calls. More

Every single person we dealt with was kind and helpful. Your survey on the other hand requires a minimum amount of words and I don’t appreciate that Your survey on the other hand requires a minimum amount of words and I don’t appreciate that More

Ben Gordon was excellent to work with. The process was painless and I would highly recommend. The process was painless and I would highly recommend. More

Keith is a very honest person and I know when he tells me I need to have something done it does. You don't have many people who do that as they are more concerned about making money and giving the proper se I need to have something done it does. You don't have many people who do that as they are more concerned about making money and giving the proper service. More

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