Back

Jim Butler KIA - Service Center

Chesterfield, MO

4.4
533 Reviews

533 Reviews of Jim Butler KIA - Service Center

Sort by
August 02, 2024

Jonathan was very nice, he is a hard worker, and set me up to get back to work , and I appreciated that .. Im not really verbaged in all the auto jargon so I was a miss a bit and it all worked out... thank More

by smileybandit0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Keith Sutton is Jim Butler Kia. He is professional, knowledgeable and a strong individual. He has followed the service of this car since it was new, never pushes anything. More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Long wait times to schedule and when there for appt and service advisors are too busy to give great customer service More

by caradmerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rice
July 31, 2024

Everyone at Jim Butler Kia made the buying experience a pleasant one. Doug Willis was my main sales person and he was SO helpful and patient. Would definitely work with him again and recommend him to my More

by spiper0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis, Doug Willis
July 31, 2024

Christina was wonderful! We always have our cars serviced at Jim Butler Kia and they do a great job! More

by Mandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Rice
July 30, 2024

Awesome service and friendly staff. Quick and very prompt service. Will definitely recommend to others. More

by tammie.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson
July 30, 2024

Overall good experience. Nice, clean environment. Employee was on her phone scheduling her personal hair appointment while I waited to be helped and another employee had to More

by ambersiress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

Car sat 45 minutes before moving. 10 min over. 3 ☆ due to previous horrible experience. More

by mmaxhinton
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don't know
July 18, 2024

Always have good and friendly service from Keith and Jim Butler Kia. Scheduling an appointment is easy. More

by Alison.simington
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

I always appreciate the great service and customer from Keith Sutton and the members of his team in the Service Department. More

by carloberle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
21
...