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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
615 Reviews

615 Reviews of Jim Butler KIA - Service Center

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October 06, 2024

I just bought my Telluride and haven't needed the service department, so I don't know who Keith Sutton is. But Katye was phenomenal. She was patient and knowledgeable with my many questions and didn't even f More

by sgcooney
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katye Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Keith did a great job following up and keeping me up to date as usual! More

by laurie.voss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

They were very thorough in explaining everything to me and went above and beyond to help me. Highly recommend! More

by a_r_elkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Jean was amazing! He kept me aware of timing of my car order each step. More

by Steph.schroeder
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Always friendly and easy to work with. Take great care of us. Will keep coming back More

by firefighter28loco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Cheryl was wonderful! She made the entire process simple, so much fun! I would buy another vehicle from her! More

by janet.selby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Everyone at Jim Butler is always friendly, professional, personable and efficient. I cannot recommend them enough. More

by avery.540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Very friendly and time spent buying my car was fast and very easy for me. More

by Jdauten
Recommend Dealer
Yes
Employees Worked With
Mikayla Fanger
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The service is always top rate! Friendly and keeps you posted on the work that was done or needs to be done. No pressure to buy extra parts. More

by amy566lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I find it very comforting when I walk into Jim Butler Kia and Keith Sutton knows my name. He’s been my service representative for about 14 years. I’m on my second Kia and I chose to purchase here again becau More

by abcdewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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