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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
608 Reviews

608 Reviews of Jim Butler KIA - Service Center

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February 05, 2025

The Service Center was very professional. They were able to answer my questions and kept me up to date on what was occurring. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

have none to offer at this time, maybe in the near future or later down the road More

by earl.woodfork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Keith Sutton in the maintenance department is always providing the best customer service. I always feel well taken care of when Keith is there. More

by Luis reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

I would recommend, however they always seem to be short staffed with techs and advisors. That being said, the staff they do have keep you well informed and are very accommodating. More

by dianagoodhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Service has always been great. Keith Sutton keeps the customers informed of the job and is great to work with. More

by randlerw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Jonathan was clear about what I needed and why, what it would cost and how long it would take. He was polite and did not pressure me into doing anything at that moment. I agreed to everything he suggeste More

by beth_feik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The service was superb. Got me in quickly, with no appointment, and had me on the road in less than an hour More

by ekralemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They do great work and their prices beat other Kia dealers. Waiting room is very nice too. More

by stcharleszeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

You all do a wonderful job! Very informative and superior customer service. I drive an hour just for your amazing service. More

by doerr.rachel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Overall a very good experience with all. Service department is good but over scheduled, oil change appointments need to be a month or more in advance, not good. More

by DANDPWALTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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