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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
664 Reviews

664 Reviews of Jim Butler KIA - Service Center

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March 09, 2025

I was helped immediately and told what was needed to be done to update my service on my car. Nice clean waiting area with access to a drink. Very friendly staff. More

by lkellsw@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Jonathan Hutchen was very friendly and explained everything that was needed for my Kia Soul. I would recommend people to buy a KIA and that the service department did an excellent job More

by lkellsw@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure of the name of the man who helped me when I came in for an oil change, but he was very helpful and an excellent employee for the business.
March 08, 2025

Friendly, efficient, and thorough job. Comfortable waiting area and quick service as promised. The car is running great. More

by S. Grimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

They helped me with the oil consumption issue I had and replaced it under the warranty without any issues. More

by ryan.goewert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Keith Sutton always does a great job of servicing our Kia. In and out in with a full service that I trust was done right. I ask that my front wipers be looked at and they did. Did not replace, but clea More

by daheinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

There is a cost to doing business the fact that you wanted to charge me 2% for an already overprice oil change is another way to price gouge the consumer .... guess what I will NOT be back. More

by msdonnab0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Butler
March 05, 2025

I would highly recommend Jim Butler Kia to all. All of the departments we worked with are fantastic! We appreciated the care and service from all! More

by brown,l
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic from finance- 5 stars
March 05, 2025

They done a very job I let all my family and friends know about how good they is thank for working with me More

by christopherchurchman294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

The service was great! They answered all my questions well, and Keith was super cool and professional. I look forward to interacting with him again. More

by bemuseric
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Jonathan got me in first thing to replace awheel well liner that got torn up by road degree and a subsequent ice storm. They also replaced my air filter. I was back out and on my way by noon.. They know More

by folklore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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