Back

Jim Butler KIA - Service Center

Chesterfield, MO

4.5
815 Reviews

815 Reviews of Jim Butler KIA - Service Center

Sort by
May 27, 2025

Finally on my fourth visit to the service center my voluntary recall light switch was fixed. A special thanks to the persistence of the service rep and his team to get this done. More

by timberoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchins
May 27, 2025

Attentive upon arrival. Confirms service and contact information. Eager to help and gave kindness and it was appreciated. More

by djohnson1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Easy to schedule. Courteous staff. Great communication from start to finish. Would recommend for anyone needing a complete service experience. More

by asauerbrunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Always have a good experience there. Keith was great and responded quickly to my text. Thank you! More

by ericablon
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Paul did a great job. He is definitely an asset for your dealership. I would recommend Jum Butler KIA. More

by jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Friendly and attentive to the needs of others. Would be nice to have a loaner car available to me for the 2 hour wait time. I was told when I purchased my car from Rodger that I would have a loane More

by juliamilano61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

They did the work timely and kept me informed of what was being done. When it was finished they explained everything and informed me of a new recall. They said they would order the paart and then let me know More

by pswanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I received fast and friendly service. The service department was great to work with. I will definitely be back. More

by tammie.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

This dealership is one of the best I’ve experienced. All the employees were knowledgeable and friendly. I wouldn’t want to go any where else. The department was very clean and the waiting area was comfo More

by paula.3089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very professional! From shopping to purchasing the experience was top shelf and would definitely recommend family and friends to shop for new vehicle More

by joe.sakofske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Loraine
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...